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About the Role
Oversee daily operations at Goldfish Swim School, including staffing, pool maintenance, customer service, and retail management. Foster a positive workplace culture while ensuring high-quality swim instruction and safety standards.
Responsibilities
- Direct daily operations according to standard operating procedures
- Manage staff to ensure productivity, performance, and satisfaction
- Train staff on swim instruction and customer service excellence
- Provide sales and marketing training to qualified staff
- Oversee retail and vending departments
- Manage private party operations
- Maintain proficiency in customer maintenance, booking, and scheduling software
- Ensure a safe and sanitary swim environment through proper pool chemistry and pump room operation
- Manage financial tasks including cash deposits, reconciliation, and budgeting
- Cultivate a positive workplace culture
- Implement and train staff on the Emergency Action Plan and safety procedures
- Maintain current required certifications for self and staff
- Schedule staff and manage payroll
- Teach one swim lesson per week
- Work one shift per week as a lifeguard or swim instructor
Requirements
- Ability to work with children
- High school diploma or GED
- Lifeguard, CPR, First Aid, and AED certifications
- Certified Pool Operator certification
- Ability to obtain required certifications within 90 days of start date
Skills
- Interpersonal communication
- Organizational skills
- Staff management
- Sales and marketing
- Financial management
- Pool chemistry and maintenance
- Leadership
Work Type
- Full-time
Experience Level
- Three to five years of management experience preferred
- Experience as youth sports instructor, coach, camp counselor, or aquatics supervisor preferred
Education Level
- High school diploma or GED required
- Bachelor’s degree in business administration, communications, or equivalent desired
Salary/Compensations
- Competitive salary
Benefits
- 401(k)
- 401(k) matching
- Performance-based bonus
- Dental insurance
- Health insurance
- Vision insurance
- Opportunity for advancement
- Paid time off
- Training and development
- Free uniforms
- Management responsibility
- Leadership role
- Set shifts with no late nights
- Valuable work experience
- Future references and referrals
- Paid training and lifeguard certification
About the Company
- Goldfish Swim School provides swim instruction and water safety education in a fun, high-impact environment.