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About the Role
Initiative Applications is for individuals interested in joining our talent pool at charles, a SaaS startup enabling brands to build personal customer relationships through conversational commerce software.
Responsibilities
- Upload CV and indicate desired positions.
Requirements
- Willingness to learn, adapt, and become a cCom expert.
- Understanding of various business models.
- Empathy and emotional intelligence in client interactions.
- High level of proactive behavior and idea generation.
- Ability to abstract learnings into anticipated suggestions.
- Skill in motivating and inspiring clients.
- Ability to foresee issues and address them proactively.
- Responsible behavior, diligent and effective working style.
- Attention to detail.
- Follow-up on commitments.
- Decision-making based on long-term client satisfaction.
- Sharp and clear communication in German and English.
Skills
- Learning agility
- Adaptability
- Business model understanding
- Empathy
- Emotional intelligence
- Proactive behavior
- Creative idea generation
- Abstraction and anticipation
- Client motivation and inspiration
- Problem anticipation and resolution
- Responsibility
- Diligence
- Effective working style
- Attention to detail
- Commitment follow-through
- Client satisfaction focus
- Clear communication
- German language proficiency
- English language proficiency
Location
- Berlin
Work Type
- Hybrid
Salary/Compensations
- Competitive compensation package
Benefits
- Working on challenging and impactful projects.
- Collaboration with leading experts in Conversational Commerce.
- Joining a community of Tech, Product, Sales, Success, and Marketing experts.
- High visibility and impact across the business.
- Option to own and drive new initiatives.
- Celebration of wins.
- Regular team-building events.
- ESOP (virtual stock options).
- Working in a vibrant office in the heart of Berlin.
- Access to mental health support through OpenUp.
- Urban Sports Club membership.
- Weekly personal trainer.
- Free company lunch on Thursdays.
- Friendly, open, multicultural work environment.
- Dog-friendly office.
- Discounts on BVG tickets.
About the Company
- charles is a SaaS startup that enables brands to build personal relationships with customers.
- Our software allows businesses to chat with customers, send marketing campaigns, sell products, analyze results, and automate processes.
- We offer ongoing consultancy for future success.
- Our vision is to connect any kind of business with their customers via messaging apps.
- Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing.
- charles is backed by Salesforce Ventures, Accel and HV Capital.
- We have raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.
Equal Opportunity
- Different perspectives bring innovation and richer work environments.
- We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity.
- These values sit at the heart of our hiring process, so we create a welcoming workplace where everyone feels valued and heard.