About the Role
The Digital Activation Manager will manage client objectives and oversee day-to-day digital executions, delivering strategic excellence. This role requires a mid-level understanding of the digital ecosystem and a strong background in technology, analytics, and communication to drive performance results for clients through marketplace partnerships, execution, and optimization.
Responsibilities
- Support client portfolio for channel expertise with close collaboration of cross-functional teams.
- Act as a readily accessible consultant for technical platform execution.
- Proactively identify and discuss technology advancements and platform opportunities for improvement.
- Ensure active voice within cross-functional collaboration.
- Build and maintain effective relationships with colleagues to ensure clear understanding of overarching business objectives.
- Effectively communicate and teach processes and best practices to peers and team members.
- Responsible for overall quality assurance across key accounts, including data and reporting accuracy.
- Regularly present analytical work to internal and external audiences.
- Contribute to corporate mandates and staff education through POV writing, presentation creation, and sharing industry news.
- Own day-to-day client budgets effectively and accurately.
- Provide guidance for clients to ensure efficiency with media dollars across channels.
- Be aware of various client cost structures and their impact on buying decisions.
- Lead and develop skills across the team, being accountable for process.
- Work with vendors to identify new advertising opportunities for clients.
- Coach junior team members.
- Maintain knowledge of digital capabilities across platforms and practices.
- Demonstrate the ability to inspire action based on analytical work.
- Understand the competitive environment and industry trends, assisting in the development of corporate strategies and POVs.
- Provide meaningful insights and interpretation of data with actionable recommendations.
- Track key media metrics and benchmarks.
- Flexibility to work across platforms, supporting buyers when needed (e.g., Facebook, Amazon, Google).
- Work with performance analysts to analyze data and develop data-driven marketing strategies.
- Provide key support to the analyst team in online marketing campaigns, including analysis and optimizations.
- Develop pre-project measurement plans and post-mortem project analysis with specific and actionable recommendations.
- Build and maintain productive working partnerships with vendors, client teams, and agency partners.
- Become the Omni platform subject matter expert within the team, supporting data-driven audiences, digital content, and digital analytics requirements.
Requirements
- 1.5+ years of digital media experience, including buying, trafficking, analyzing, and optimizing.
- Knowledge/certifications in DCM, Google Analytics, and social platforms.
- Proficiency in media terminology, media math, and reach and frequency calculations.
- Experience within digital performance and acquisitions (lead generation, ROAS) required.
- Experience in key verticals such as Retail or Technology preferred or other relevant verticals.
- Positivity, passion, and determination.
- Spirit of collaboration and teamwork.
- Good stress management, responsiveness, and adaptability.
- Good management of emotions and intentions.
- Effective management of priorities.
- A technical and analytic mindset.
- Organizational skills and rigor.
- Creativity and sense of innovation.
- Interpersonal skills.
- Curiosity and desire to learn.
- Managerial and political skills.
- Negotiation skills.
Skills
- Strategic ability (Insight)
- Creative thinker
- Solid media evaluation skills
- Industry tools (DDS, Vividata, Prisma, Comscore, Pathmatics, etc.)
- Platform knowledge and ideally certifications (Facebook, Snapchat, Linkedin, DV360, Trade Desk, Google Search, CM, etc.)
- Professionalism
- Proficiency in Microsoft suite of tools, with high proficiency in Excel
- Technology knowledge with DCO (Dynamic Content Optimization), Data capabilities of platforms, and 3rd party technology
- Excellent presentation skills
- Excellent communication skills
- Problem-solving ability
- Sound judgment
- Attribution Modelling
- Data Management Platforms
Location
- Canada
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- Relevant University Degree or College Diploma
Benefits
- Learning opportunities (in-person, agency, online platform)
- Social committee events
- Big Hug – CSR initiative
- Access to industry events
- Discounted Gym membership
- Flex Health benefits
About the Company
- PHD Canada has 40 years of history and is part of a Global network, bringing global strength and local expertise to Canadian brands.
- The company's mission is to be the most strategic and creative-led media agency in a data and tech world, delivering growth for clients.
- PHD fosters a culture of thought-leadership, creativity, and innovation.
- The company believes in its people and delivering great work for clients, making it a rewarding place to work with client accolades and industry recognition.
Equal Opportunity
- OMG is dedicated to cultivating a workplace that not only respects but actively champions Inclusion, Diversity and Equity through Action (IDEA).
- This commitment ensures that workforce composition intentionally reflects the rich cultural mosaic of Canada with representation from various dimensions of diversity.
- It also drives how team members, leadership, client services, employment practices, and relationships with all stakeholders are shaped.
- OMG Canada is committed to offering a work environment that not only respects but actively promotes inclusion, diversity, and equity through action (IDEA).
- This commitment aims for the workforce composition to reflect diversity with representation from underrepresented groups.
- It also determines how team members, leadership, customer service, work practices, and relationships with all stakeholders are shaped.
