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About the Role

SolarWinds is a people-first company focused on enriching the lives of those we serve. We are looking for individuals to join our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. If you thrive in an innovative, fast-paced, and collaborative environment and are looking to build your career with an exceptional team, SolarWinds is the place for you.

Responsibilities

• Guide existing customers through the conversion renewal sales cycle, from initial contact to closing complex transactions.
• Work with customers to resolve any issues which may prevent them from maintaining a relationship with SolarWinds.
• Understand customer requirements and effectively communicate the SolarWinds value proposition, suggest suitable growth solutions, and negotiate pricing.
• Follow up on assigned customer software renewal quotes and/or generate custom quotes and present to the customer.
• Manage, maintain, and communicate accurate customer and pipeline records within Salesforce to Sales/Renewals leadership.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments.
• Achieve monthly quotas and quarterly targets.
• Maintain volume with high call and email volume daily.

Requirements

• Passion for sales!
• Results-oriented and customer-oriented mindset, with the ability to create a great customer experience.
• Excellent communication skills both oral and written.
• Analytical and Problem-Solving experience.
• Enjoy working in a fast paced, team focused environment with the ability to multi-task and track multiple issues.

Skills

• Salesforce
• NetSuite

About the Company

• At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities.
• Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
• We hire based on attitude, competency, and commitment.
• Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose.
• If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Equal Opportunity

• SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
• All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice