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About the Role

SolarWinds is a people-first company focused on enriching the lives of its stakeholders through simple, powerful, and secure solutions. We seek individuals who thrive in an innovative, fast-paced, and collaborative environment to help customers accelerate business transformation.

Responsibilities

• Assigned 25-35 Opportunities each month, including Conversion only, Mixed, and Renewals only Opps.
• Renew and/or Convert customers to like-for-like Modules or to Platform offerings.
• Focus on converting Orion suite perpetual modules and managing deals involving Database, Service Desk, DameWare, and Tools.
• Manage pipeline three months forward and work deals from two to three months back.
• Maintain Gross Price Increase Multiple (GPIM) and Gross Retention Rate (GRR) to maximize Net Price Increase Multiple (NPIM).
• Achieve a Flat Available Target (GRR x GPIM = 1 NPIM) and a Net Price Increase Multiple Target (GRR x GPIM = 1.4 NPIM).
• Utilize OUTREACH for initial customer touches and OUTLOOK/SFDC Plug-In for subsequent engagement and activity logging.
• Manage the full sales cycle from beginning to end (Closed/Won or Closed/Lost).

Requirements

• 2–3 years of proven software sales experience, preferably in SaaS or IT infrastructure solutions.
• Strong understanding of IT infrastructure, incident management, and DevOps/SRE practices is a plus.
• Excellent English communication skills, both spoken and written.
• Proficiency in Salesforce CRM.
• Ability to work independently, manage time effectively, and drive results in a fast-paced environment.
• Excellent communicator and negotiator, comfortable influencing across multiple stakeholders/cross functions.
• Must be able to thrive in a fast-paced, ever-changing environment.
• Strong business acumen, critical thinking, and problem-solving.
• Champion customer experience, quality, and technical excellence.
• Experienced in the software industry with knowledge of different licensing models, including on-premises, subscription, and SaaS.

Skills

• Salesforce CRM
• Negotiation
• Communication
• Time Management
• Problem-solving
• Critical Thinking

Location

• Remote

Work Type

• Full-time

Experience Level

• 2-3 years

Education Level

• Bachelor’s degree in Business, IT, or related field preferred

About the Company

• SolarWinds is a people-first company.
• Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities.
• We help customers accelerate business transformation with simple, powerful, and secure solutions.
• We hire based on attitude, competency, and commitment.
• Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose.
• Join SolarWinds and grow with us!

Equal Opportunity

• SolarWinds is an Equal Employment Opportunity Employer.
• SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
• All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice