Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

SolarWinds is seeking a strategic, data-driven Director of Sales Operations to partner with sales leadership and cross-functional stakeholders to improve forecast accuracy, pipeline visibility, planning rigor, and operating execution. This leader will drive sales process excellence, reporting and analytics, operating cadence, and systems optimization to help the organization scale efficiently and make better commercial decisions. The role requires strong business acumen, deep Salesforce and analytics expertise, and the ability to influence senior leaders.

Responsibilities

Lead the Sales Operations function for SolarWinds AMER and Public Sector regions, setting the vision, priorities, and operating model to support revenue growth, productivity, and execution excellence.
Partner closely with senior sales leaders on forecasting, pipeline management, performance tracking, territory and quota planning, operating reviews, and executive decision support.
Drive the execution of core sales operating cadences, including forecast reviews, pipeline reviews, KPI reporting, business reviews, and management updates.
Drive accurate, timely, and actionable reporting and analytics that provide visibility into bookings, pipeline health, conversion trends, attainment, and leading indicators of performance.
Identify process gaps and operational inefficiencies across the opportunity-to-close, renewals, and cross-functional handoff workflows; design and implement improvements.
Partner with Sales, Finance, Marketing, Channel, Customer Success, HR, and Product teams to align business rules, processes, metrics, and planning assumptions.
Partner in the ongoing optimization of Salesforce and related commercial systems, ensuring strong governance, data quality, adoption, documentation, and fit-for-purpose automation.
Develop and mentor a high-performing Sales Operations team, while establishing clear priorities, service levels, and stakeholder engagement practices.

Requirements

10+ years of experience in Sales Operations, Revenue Operations, Business Operations, Finance, or a related commercial operations function, with meaningful experience supporting global or regional sales organizations.
5+ years of leadership experience managing teams and influencing senior stakeholders in a fast-paced B2B technology environment.
Deep expertise in forecasting, pipeline management, reporting and analytics, sales process design, and operational planning.
Strong knowledge of Salesforce and adjacent sales technology like Tableau, with the ability to translate business requirements into scalable process and system solutions.
Demonstrated ability to work cross-functionally and drive decisions across Sales, Finance, Marketing, Channel, Product, HR, and executive leadership.
Excellent analytical, problem-solving, and program management skills, with a track record of turning data into business action.
Strong executive communication and presentation skills, including experience building business reviews, dashboards, and decision-ready recommendations.

Skills

Salesforce
Tableau
Forecasting
Pipeline management
Reporting
Analytics
Sales process design
Operational planning
Business acumen
Strategic thinking
Business partnership
Scenario modeling
Executive communication
Stakeholder influence
Cross-functional leadership
Program management
Team leadership
Coaching
Talent development
Gong

Location

AMER
Public Sector

Work Type

Full-time

Experience Level

Director
10+ years of experience
5+ years of leadership experience

Education Level

Bachelor’s degree in Business, Finance, Economics, Analytics, or a related field
MBA or equivalent advanced degree is a plus

About the Company

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities.
Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.
We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others.
We hire based on attitude, competency, and commitment.
Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose.
If you’re looking to build your career with an exceptional team, you’ve come to the right place.
Join SolarWinds and grow with us!
This is an opportunity to shape how SolarWinds plans, measures, and scales commercial performance.
The Director of Sales Operations will play a critical role in connecting strategy to execution, improving visibility for leadership, and enabling the sales organization to operate with greater consistency, insight, and impact.

Equal Opportunity

SolarWinds is an Equal Employment Opportunity Employer.
SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice