Business Development Representative (ITSM) at SolarWinds | TX | Rezi

Business Development Representative (ITSM) at SolarWinds

Business Development Representative (ITSM)

SolarWinds · TX

1 months ago

Business Development Representative (ITSM)

SolarWinds · TX

2 months ago
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About the Role

As an Outbound BDR at SolarWinds, you will be the engine of growth, proactively identifying, researching, and engaging key stakeholders within targeted enterprise and mid-market accounts. You will utilize a cutting-edge tech stack to spark curiosity in our solutions and act as a strategic partner to the global sales teams.

Responsibilities

  • Execute high-volume, high-quality outbound campaigns using a multi-channel approach (phone, email, social).
  • Leverage AI-driven prospecting tools to identify "intent signals" and tailor outreach to specific customer pain points.
  • Deep-dive into targeted accounts to identify key decision-makers and understand their current tech stack and business challenges.
  • Conduct high-impact, 5-minute product demonstrations to quickly show value to technical audiences.
  • Rigorously qualify prospects using established frameworks to ensure a high probability of closing for opportunities handed over to Sales Representatives.
  • Maintain 100% CRM hygiene in Salesforce and submit weekly and monthly "pipeline commits".
  • Collaborate closely with the sales team to ensure a seamless transition of opportunities.
  • Provide Marketing and Product teams with feedback on recurring customer objections and emerging market trends.

Requirements

  • 1–3 years of experience in outbound sales, lead generation, or business development, preferably within the SaaS or IT infrastructure space.
  • A self-starter energized by the challenge of cold outreach and resilient in handling rejection with a professional, positive attitude.
  • Exceptional verbal and written communication skills with the ability to simplify complex technical concepts into "value-based" stories.
  • Proficiency with Salesforce, Outreach (or similar sales engagement platforms), and AI-assisted prospecting tools.
  • A genuine interest in how IT monitoring and database management work; must be a fast learner.
  • Ability to look at a territory and determine which accounts to prioritize based on data and research.
  • A team player who enjoys sharing "what’s working" with the broader BDR team.

Skills

  • Salesforce
  • Outreach
  • AI-assisted prospecting tools
  • Cold outreach
  • Verbal communication
  • Written communication
  • Technical concept simplification
  • Value-based storytelling
  • Prospecting
  • Lead generation
  • Business development
  • Account mapping
  • Research
  • Product demonstration
  • Lead qualification
  • CRM hygiene
  • Pipeline management
  • Market intelligence

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • 1-3 years

About the Company

  • SolarWinds is a people-first company with a purpose to enrich the lives of employees, customers, shareholders, partners, and communities.
  • Our mission is to help customers accelerate business transformation with simple, powerful, and secure solutions.
  • We hire based on attitude, competency, and commitment.
  • Solarians are ready to advance world-class solutions in a fast-paced environment and accept the challenge to lead with purpose.

Equal Opportunity

  • SolarWinds is an Equal Employment Opportunity Employer.
  • SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
  • All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice