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About the Role

The Logistics Systems Administrator supports the integration of warehouse operations and technology systems within Austin Lighthouses' third-party logistics (3PL) environment. This role ensures that Warehouse Management Systems (WMS), DLA interactions, and warehouse processes are aligned to support accurate inventory management, efficient order fulfillment, and compliance with organizational and regulatory standards. The position is critical to enabling scalable, data-driven logistics operations while supporting TAB's mission of creating meaningful employment for individuals who are blind or visually impaired.

Responsibilities

Oversees daily 3PL warehouse workflows including receiving, storage, inventory control, picking, and shipping operations; ensures adherence to all operational standard operating procedures (SOPs).
Monitors and reports on key performance metrics including inventory accuracy, order fulfillment performance, and warehouse throughput.
Administers and supports warehouse technologies including WMS and ERP-integrated systems; ensures system configuration aligns with operational processes such as pallet-based inventory tracking.
Troubleshoots and resolves system transaction errors and equipment issues impacting operations; partners with IT to improve system performance, automation, and integrations.
Analyzes and optimizes warehouse workflows to drive efficiency, productivity improvements, and reduction in errors and rework; develops, maintains, and enhances SOPs and work instructions.
Ensures compliance with ISO 9001 Quality Management System requirements, internal policies, and audit standards; supports corrective and preventive action (CAPA) processes.
Maintains real-time visibility and accuracy of inventory data; leads cycle counts and inventory reconciliation; validates system transactions against physical inventory.
Provides guidance and support to warehouse supervisors and team leads; assists in training staff on systems, processes, and compliance requirements.
Partners with cross-functional teams including Shipping, Receiving, Stock Control, and IT to ensure coordinated and efficient operations.
Supports customer-specific warehouse configurations and service level expectations; serves as a technical liaison for customer onboarding, system setup, and warehouse process alignment.
Leads continuous improvement initiatives aligned with operational and customer requirements.
Complies with and assists other employees understand and comply with TAB's policies and procedures.
Behaves in accordance with the key behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT).
Complies with and understands TAB's policies and procedures.
Holds self and others accountable for behaving in accordance with behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT).
Other duties as assigned

Requirements

Bachelor's degree in Supply Chain, Logistics, Information Systems, or a related field; or equivalent combination of education and experience
Five (5) or more years of experience in warehouse operations, preferably in a 3PL environment
Experience administering or supporting Warehouse Management Systems (WMS)
Experience with SQL databases, interface engines, and EDI platforms
Experience with ERP systems (e.g., SyteLine or similar platforms)
Familiarity with ISO 9001 or other regulated quality environments
Experience with process automation and reporting tools (e.g., Power BI)
Experience in government or contract logistics environments
Background Check and Drug Screen required
Verifiable documentation of ability to work in the US

Skills

Warehouse management systems (WMS)
ERP-integrated platforms
SQL databases
Interface engines
EDI platforms
ISO 9001 Quality Management System requirements
Audit processes
Process improvement strategies
Oral and written communication skills
Technical aptitude
Warehouse systems
Data management
Reporting tools
Multitasking
Prioritization
Time management
Sound work ethics
Cultural awareness and sensitivity

Location

Austin

Work Type

Onsite

Experience Level

Five (5) or more years of experience in warehouse operations
Experience administering or supporting Warehouse Management Systems (WMS)
Experience with SQL databases, interface engines, and EDI platforms
Experience with ERP systems
Experience with process automation and reporting tools
Experience in government or contract logistics environments

Education Level

Bachelor's degree in Supply Chain, Logistics, Information Systems, or a related field; or equivalent combination of education and experience

Benefits

403(b) retirement plan
health insurance
dental insurance
vision insurance
employee assistance program
life insurance
paid time off
paid holidays
employee appreciation events

About the Company

Ausitn Lighthouse for the Blind a non-profit organization, was founded in 1934 by Dr. Henry L. Hilgartner and other civic-minded citizens of Austin to provide a setting where blind men and women could come to learn skills and create products that were sold door to door.
Today, Austin Lighthouse for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. We continue to grow and expand the services we provide to blind Texans.
Our Core Values guide us in everything we do: LIGHT: Leadership, Integrity, Growth & Innovation, Heart, and Teamwork.

Equal Opportunity

AUSTIN LIGHTHOUSE FOR THE BLIND, A NON-PROFIT ORGANIZATION, IS AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER
Austin Lighthouse for the Blind provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetics or any other characteristic protected by law. In addition to federal law requirements, TAB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.