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About the Role

Cognite is seeking a seasoned Senior Account Manager to enable large organizations to create greater impact through technology. This role is responsible for the expansion of key accounts and helping new customers realize the value of Cognite's products, driving ROI and satisfaction. You will nurture long-term relationships, connect with key executives and IT stakeholders, and develop a deep understanding of customer business requirements and goals.

Responsibilities

Managing the relationship with Cognite’s most valuable customers
Developing a trusted advisor relationship with key stakeholders and executive sponsors
Ensuring all Cognite activities are closely aligned with the customer's business case and business strategy
Driving expansions and securing renewals for assigned accounts
Developing value roadmaps and account plans
Working with the Sales organization to close upsell/cross sell opportunities
Communicating the product roadmap to customers
Serving as the “voice of the customer to both product management and customer community management
Collaborate with Field Marketing/Account Development team to ensure customer engagement
Identifying and assessing renewal risks for customers’ license subscriptions and collaborating with internal teams to ameliorate
Collaborate with the ecosystem of Cognite partners to maximize value generation

Requirements

5+ years experience and a demonstrable track record in leading customer engagements as an Account manager or related role
A rich understanding of Account management methodologies and practices including segmentation, customer journey, and customer health scoring
Commercial experience in renewals and upselling
Track record of expanding complex enterprise deals
SaaS, Data Platforms and Oil & Gas background
Fluent in written and spoken English is required
Proven experience of selling at C-Level both in business and IT
Experience of collaborating together with channel partners
Experience working at a high-growth scale-up organization
Familiarity with Salesforce, MEDDPICC, and Clari

Skills

Account management methodologies
Customer journey
Customer health scoring
Renewals
Upselling
Enterprise deals
SaaS
Data Platforms
Oil & Gas
Salesforce
MEDDPICC
Clari

Location

Abu Dhabi

Work Type

Full-time

Experience Level

Senior

Benefits

Competitive salary
Pension plan
Insurance
Parental benefits

About the Company

Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems.
Cognite is a global leader in industrial software with our Industrial DataOps platform, Cognite Data Fusion®.
We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms.
We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainability for clients.
We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation!
We were also recognized by Frost & Sullivan who named Cognite a Technology Innovation Leader!
Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins
We have a flat structure with direct access to decision-makers, with minimal amount of bureaucracy.
We are globally recognized domain experts with an international presence that spans Phoenix, Houston, Oslo Tokyo, Bengaluru, and Abu Dhabi.

Equal Opportunity

Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.