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About the Role
From check-in to “See you again”: our strong team at the 25hours Hotel Bikini Berlin reception ensures guests are happy from their first moment there till their last. We’re looking forward to welcoming you to the Front Office as Front Office Agent (m/f/d).
Responsibilities
- Ensure happy and satisfied guests at the reception.
- Remain calm during peak guest arrival times for check-in.
- Prepare and close shifts with a tidy front office.
Requirements
- Completed apprenticeship in the hotel industry.
- Fluent English language skills.
- Ability to inspire colleagues and guests.
- Familiarity with the city and ability to provide local tips.
- Charming communication skills, even in challenging situations.
Skills
- Customer service
- Communication
- Teamwork
- Problem-solving
Location
- Berlin
Work Type
- Full-Time
- Permanent
- 4-day-workweek
Education Level
- Apprenticeship in the hotel industry
Benefits
- Work 4 days a week with no reduction in pay or holidays.
- Complimentary stays at 25hours hotels (up to 10 nights per year).
- Discounts at Ennismore bars, restaurants, and hotel rooms worldwide.
- Offers from numerous cooperation partners.
- Participation in staff parties.
About the Company
- We are a young, dynamic, and open team with a friendly, informal culture where colleagues become friends.
- We value great teamwork, professionalism, and mutual respect.
- The 25hours Hotel Bikini Berlin offers a workplace as colorful and diverse as the city itself, with a breathtaking view of the zoo and perfect city connections.
- We foster a unique environment full of creativity, team spirit, and a relaxed working atmosphere.