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About the Role
As a Front Office Agent at the 25hours Hotel Bikini Berlin, you will ensure guests are not just satisfied, but delighted, from check-in to check-out. You will maintain a cool demeanor during busy periods and prepare and close shifts with a tidy front office.
Responsibilities
- Ensure delighted guests at the reception.
- Remain calm during peak guest check-in times.
- Prepare and close shifts with an organized front office.
Requirements
- Completed vocational training in the hotel industry.
- Fluent in English.
- Ability to inspire colleagues and guests.
- Familiarity with the city and local tips.
- Bring your skills and character to the team.
Skills
- Customer service
- Communication
- Organization
- Problem-solving
Location
- Berlin
Work Type
- Full-time
- 4-day week
- Permanent
- Open to part-time, mini-jobs, and other adjustments
Experience Level
- Not specified
Education Level
- Vocational training in the hotel industry
Benefits
- 4-day work week with full pay and consistent vacation entitlement.
- Up to 10 free overnight stays per year in 25hours Hotels.
- Generous discounts at bars and restaurants and for hotel bookings worldwide as part of Ennismore.
- Special offers from numerous cooperation partners.
- Participation in employee parties.
About the Company
- We are a young, dynamic, and open team with a 'Du' culture where colleagues become friends.
- We value good collaboration, professionalism, and mutual respect.
- The 25hours Hotel Bikini Berlin is located in the vibrant Urban Jungle with a breathtaking view of the zoo and excellent city connections.
- We foster a creative, team-oriented atmosphere at eye level, allowing you to express your personality.