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About the Role

You will build and maintain the high-performance infrastructure required to train and deploy AI models that impact millions of players in real-time, as well as improve productivity of everyone at Tripledot. You will serve as a bridge between the technical solutions that are created by our teams and our live game engines, as well as creating and maintaining infrastructure for internal IT needs.

Responsibilities

• Improve and maintain a scalable, speedy and reliable data and ML platform to support AI/ML initiatives within group AI, ensuring models move seamlessly from research to production.
• Support group IT to provide reliable access to open source AI models and ensure safe reliable access to AI productivity tools.
• Create and maintain proper monitoring and alerting tools to ensure our systems can provide the correct SLA and SLOs defined by the stakeholders.
• Implement and advocate for engineering best practices, including CI/CD, infrastructure as code like Terraform, usage of version control, testing, observability, while keeping costs in mind.
• Ensure standardized cross-studio access & security to enable timely data access and ingestion (AWS and Google Cloud).
• Enable the teams with different environments for testing new setups, tools, without disrupting the day-to-day operations of the team and production workflows.
• Track usage for all our deployed applications, and identify areas of improvement, making the best use of resources.
• Keep up with the relevant technologies, best practices, especially related to AI productivity tools, continuously emerging in the industry.

Requirements

• 5+ years in the industry as a DevOps, SRE Engineer or or Platform Engineer, ideally in gaming, mobile apps, or other high-scale digital products.
• Strong hands-on experience with Kubernetes in production — not just running workloads on it, but operating it.
• Cost-aware infrastructure decision-making.
• Solid Terraform (or OpenTofu) experience, with a track record of keeping IaC sustainable as it grows.
• Proven experience in delivering data and AI/ML solutions in production for both AWS and a working knowledge of GCP or willingness to come to speed quickly.
• Comfortable owning CI/CD pipelines with common tools (GitHub Actions, GitLab CI, ArgoCD, Jenkins, or similar).
• Hands-on experience with cloud and Kubernetes security fundamentals, IAM/RBAC, secrets management (ex. Vault, AWS Secrets Manager, External Secrets), network policies, and integrating security checks into CI/CD pipelines.
• Strong instincts for observability, monitoring, and alerting, you've built dashboards and alerts that teams actually rely on, and you know the difference between a useful page and noise.
• Solid incident response experience.
• Hands-on knowledge of Python and/or other scripting languages.
• Focus on innovation, coupled with a mindset of continuous learning and curiosity to explore emerging AI technologies.
• Agile, hands-on approach to prototyping and validation, and ability to Get Stuff Done in a fast-paced environment.
• Excellent communication and collaboration skills necessary for working effectively with both technical and non-technical teams.
• Understanding how to drive results with key business stakeholders.

Skills

• Kubernetes
• Terraform
• OpenTofu
• AWS
• GCP
• GitHub Actions
• GitLab CI
• ArgoCD
• Jenkins
• Cloud security
• Kubernetes security
• IAM
• RBAC
• Vault
• AWS Secrets Manager
• External Secrets
• Network policies
• Prometheus
• Grafana
• Datadog
• CloudWatch
• Python
• ML Ops

Location

• London

Work Type

• Hybrid Working
• Fully remote working

Experience Level

• 5+ years

Benefits

• 25 days holiday
• 20 days fully remote working
• Regular company events and rewards
• Continuous Professional Development
• Private Medical Cover
• Life Assurance & Critical Illness Cover
• Health Cash Plan
• Dental Cover
• Family Forming Support
• Employee Assistance Program
• Cycle to Work Scheme
• Pension Plan

About the Company

• Tripledot Studios is one of the largest independent mobile games companies in the world.
• We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
• Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
• Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
• We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games.
• Our ambition is to be the most successful games company in the world, and we’re just getting started.