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About the Role
As an Office Assistant, you will play a key role in keeping our London office running smoothly day to day. This is a highly visible, hands-on position that supports the overall office experience for employees and visitors alike. You’ll help create an organized, welcoming environment by managing meal setup, coordinating deliveries and visitors, supporting meeting room readiness, and helping maintain the general upkeep of the space. Working closely with the local team and partnering day to day with the Office Manager, you’ll make sure the office is well prepared, well presented, and ready to support a busy team. This role offers significant exposure and ownership, allowing you to be at the center of office life and contribute directly to the employee experience. It's an excellent opportunity for someone early in their career to gain office operations experience in a fast-paced environment.
Responsibilities
- Manage the day-to-day setup and coordination of breakfasts, lunches, and dinners, including ordering, unpacking, presentation, and reset
- Be a visible point of contact in the office, helping create a welcoming experience for employees, guests, and visitors
- Coordinate visitor arrivals, including greeting, collecting from reception, issuing passes where needed, and escorting guests to meeting rooms or relevant contacts
- Support the handling of deliveries and ensure items are received, organized, and passed on appropriately
- Prepare and maintain meeting rooms, including tidiness, layout readiness, whiteboard cleanliness, and replenishment of pens and basic supplies
- Carry out regular office walkarounds to help ensure shared spaces remain clean, stocked, and ready for use
- Provide ad hoc administrative and practical support to the Office Manager as office needs arise
- Assist with office communications and simple creative tasks such as preparing posters or signage for office initiatives
- Help maintain accurate awareness of who is in the office, including logging visitors and supporting practical onboarding-related office coordination for new starters
- Communicate office issues, maintenance needs, or recurring operational challenges clearly so they can be resolved effectively
- Support local health and safety responsibilities, including office-based duties related to fire safety and workplace readiness following training
Requirements
- Previous office administration, office support, or similar workplace-based experience
- Strong organizational skills and the ability to manage multiple practical tasks across a busy office environment
- A proactive mindset, with the confidence to notice what needs attention and take action
- Excellent people skills with a friendly, approachable, and helpful attitude
- Strong spoken and written English and the ability to understand and communicate clearly in a fast-paced office setting
- Comfortable working in a hands-on, physical role that involves being present around the office throughout the day
- Ability to work reliably from the office and provide in-person support as required by the role
- Good attention to detail and pride in maintaining a high standard across shared spaces and daily office routines
- Willingness to learn office processes, build knowledge of the team, and become a trusted day-to-day support presence
- Ability to work well with guidance while also taking ownership of routine responsibilities
- Experience supporting visitors, meeting rooms, deliveries, or workplace coordination is beneficial
- Previous exposure to health and safety or fire warden responsibilities is helpful, though training can be provided
Skills
- Office administration
- Office support
- Organizational skills
- Proactive mindset
- People skills
- Communication (spoken and written English)
- Attention to detail
- Visitor support
- Meeting room coordination
- Delivery coordination
- Workplace coordination
- Health and safety awareness
- Fire safety awareness
Location
- London
Work Type
- Onsite
Experience Level
- Early career
Benefits
- 25 days paid holiday in addition to bank holidays
- 20 days remote working
- Daily Free Lunch (£12 JustEat voucher)
- Regular company events and rewards
- Employee Assistance Program
- Family Forming Support
- Life Assurance & Group Income Cover
- Continuous Professional Development
- Private Medical Cover & Health Cash Plan (Opt-in)
- Dental Cover (Opt-in)
- Cycle to Work Scheme
- Pension Plan
About the Company
- Tripledot Studios is one of the largest independent mobile games companies in the world.
- A multi-award-winning organisation with a global 2,500+ strong team across 12 studios.
- Portfolio includes major mobile gaming titles, reaching top chart positions and engaging over 25 million daily active users.
- Guiding principle: when people love what they do, what they do will be loved by others.
- Building a company filled with driven, smart, detail-oriented people who love making games.
- Ambition to be the most successful games company in the world.