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About the Role

This position provides comprehensive engineering, sales, educational, and technical support for Cardiac Rhythm Management (CRM) products, responding to field inquiries from healthcare professionals, patients, and sales staff.

Responsibilities

• Acts as a senior clinical interface between the medical community and the business.
• Builds and sustains credible business relationships with customers and shares product expertise.
• Provides engineering, sales, education, and clinical support in response to field inquiries.
• Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Provides regional case coverage.
• Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Provides back-up support to the Cardiac Rhythm Team in sales support, regional training seminars, clinical studies/data collection, trouble shooting, and new product in-service training.
• Mentors and provides leadership for less experienced Clinical Specialists.
• Continuously develops engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy.

Requirements

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 3+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills.
• Must possess excellent interpersonal, presentation, analytical, and organizational abilities.
• Must be able to meet deadlines effectively.
• Must be detail-oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers.
• Must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software.

Skills

• CRM products
• Cardiology
• Electrophysiology
• Cardiac electrophysiology procedures
• Cath lab procedures
• Operating room procedures
• Cardiac pacing systems
• Engineering skills
• Written communication
• Verbal communication
• Interpersonal skills
• Presentation skills
• Analytical skills
• Organizational skills
• Detail-orientation
• Independent work
• Collaboration
• Managing multiple assignments
• Personal computer skills
• Microsoft Office

Location

• Manhattan, NY

Work Type

• Field-based
• Full-time

Experience Level

• 3+ years of related experience

Education Level

• Bachelor’s degree in Bio-Medical Engineering or related field
• Equivalent healthcare experience
• Program certification from an accredited cardiac training program

Salary/Compensations

• $78,000.00 – $156,000.00

Benefits

• Health Investment Plan (HIP) PPO medical plan
• Excellent retirement savings plan with high employer contribution
• Tuition reimbursement
• Freedom 2 Save student debt program
• FreeU education benefit

About the Company

• Abbott is a global healthcare leader that helps people live more fully at all stages of life.
• Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
• Our 115,000 colleagues serve people in more than 160 countries.
• Abbott is recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• Abbott is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Equal Opportunity

• Abbott is an Equal Opportunity Employer, committed to employee diversity.