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About the Role

As a Shift Supervisor, you will help keep the store vibrant by leading shifts with a focus on smooth operations, strong delegation, and team support. You will maintain high energy, sharp standards, and a top-notch guest experience, supporting store management in daily operations and team development.

Responsibilities

• Ensure the Daily Concept Workflow (DCWF) is followed by observing store traffic, assigning tasks, and delivering feedback.
• Supervise and delegate daily checklists using the task-monitoring system.
• Keep the store clean, safe, and up to Pink Standards, reporting any issues promptly.
• Support new juicers through the global training mantra: Knowledge – Training – Practice – Validation.
• Lead by example to create warm, memorable guest interactions.
• Handle in-store feedback with a professional and guest-first approach.
• Monitor commercial targets throughout the shift.
• Manage deliveries and report accurately.
• Guide the team in supporting store sales performance.

Requirements

• 1–2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay calm and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands-on approach with a team-first mindset
• Must be able to stand for long periods of time.
• Must be able to lift between 10 and 20 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.

Skills

• Communication skills
• Organizational skills
• Leadership skills
• Guest service skills
• Sales focus
• Team training
• Task delegation

Location

• Copenhagen

Work Type

• Full-time

Experience Level

• 1-2 years of experience in a similar supervisory or team lead role

Salary/Compensations

• $24.75 + Tips per hour

Benefits

• Employee discount
• Flexible schedule
• Health insurance
• Great Company Culture
• Leadership & Educational Programs
• Travel & Development Opportunities

About the Company

• JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002, with over 500 locations across 20 countries and more than 4,500 employees worldwide.
• We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés.
• We invest heavily in internal development through our Moneyball career system.
• We have a people-centric and sustainability agenda rooted in our Nordic heritage.

Equal Opportunity

• We welcome individuals from all backgrounds and encourage diversity in our workplace.