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About the Role

As the Manager of Integrations Delivery, you will lead a team of integration consultants delivering client-facing integration services and solutions. Your role involves coordinating with cross-functional teams, ensuring a smooth sales-to-implementation transition, and maintaining high client satisfaction. You will focus on team development, project oversight, and improving integration delivery standards to drive operational excellence and client satisfaction.

Responsibilities

Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions.
Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams.
Ensure consistent application of delivery methodologies, documentation standards, and integration best practices.
Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution.
Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design.
Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand.
Conduct regular performance reviews, set goals, and support career development for integration consultants.
Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities.
Support quality assurance and post-implementation reviews to identify opportunities for improvement.
Drive continuous improvement and an innovative mindset with the team for tools and processes finding efficiencies and ways to automate.

Requirements

Bachelor’s degree in Engineering or a related field.
5 years of experience in professional services, consulting, or systems integration delivery.
2+ years of experience managing or leading a team of consultants.
Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
Experience with integration platforms and concepts (e.g., APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo).
Strong leadership and people management skills, with a track record of developing high-performing teams.
Excellent communication and client relationship management abilities.
Solid understanding of professional services delivery models and metrics (e.g., utilization, billable hours, CSAT).
Proficient in using collaboration platforms (e.g., Confluence, Jira, Smartsheet).
Comfortable in a fast-paced, client-facing environment with shifting priorities.

Skills

Integration consulting
Client-facing services
Team leadership
Project oversight
Integration delivery standards
ERP system integration (SAP, Oracle, NetSuite, Microsoft Dynamics)
Integration platforms (APIs, middleware, iPaaS)
MuleSoft
Boomi
Workato
Celigo
People management
Communication
Client relationship management
Professional services delivery models
Collaboration platforms (Confluence, Jira, Smartsheet)

Experience Level

5 years of experience in professional services, consulting, or systems integration delivery
2+ years of experience managing or leading a team of consultants

Education Level

Bachelor’s degree in Engineering or a related field

Salary/Compensations

Competitive salary

Benefits

Meaningful equity opportunities
Healthcare, dental, and vision coverage
401(k) / RRSP enrollment program
Take what you need PTO

About the Company

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag.
We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M.
We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running.
We believe the greatest asset in any organization is the people.
That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

Equal Opportunity

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.