About the Role
The Quantexa Academy is seeking an experienced Training and LMS Administrator to manage the day-to-day administrative processes of the Quantexa Academy and its Learning Management System (LMS). This role supports the delivery of high-quality learning solutions for Quantexa teams, customers, and partners, enabling them to configure, use, and implement the Quantexa Platform.
Responsibilities
- Support the delivery of self-paced eLearning and instructor-led training programmes.
- Manage the training inbox to ensure queries are organised and responded to effectively and in a timely manner.
- Coordinate user account management, registrations, enrolments, and communications.
- Collate course completions, administer exam results and certifications, and provide feedback to stakeholders.
- Implement LMS best practices for training program improvement.
- Conduct and administer reporting on learning metrics and platform usage.
- Maintain, coordinate and communicate updates for training programmes via Q Net, Community and email.
- Ensure brand consistency in associated communications.
- Support projects that improve Education Services administration.
Requirements
- Proficiency in administering a Learning Management System (LMS), including user account management, registrations, enrolments, and communications.
- Strong skills in coordinating training and education events and programmes.
- Proficiency with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, SharePoint) for administration and reporting.
- Ability to apply LMS best practices to improve training programmes and processes.
- Strong reporting and data analysis skills, including the ability to collate course completions, administer exam results, and generate actionable insights (e.g., PowerBi, LMS).
- Capability to maintain and communicate updates for training programmes across multiple channels (e.g., our Q Intranet page, Community portals, email).
- Attention to detail in ensuring brand consistency and accuracy in communications.
- Ability to support projects that improve education services administration.
- Excellent organisational and communication skills.
- Ability to balance multiple projects and adapt to changing priorities to meet deadlines.
- Strong interpersonal skills and ability to work effectively as part of a team.
- Self-motivation and proactive approach to tasks.
- Ability to foster positive relationships with stakeholders.
- Capability to provide clear, timely responses to queries and feedback.
- Flexibility and willingness to support both self-paced and instructor-led training deliveries in an administrative capacity.
- A positive, solution-focused approach to challenges.
Skills
- Learning Management System (LMS) administration
- User account management
- Registrations
- Enrolments
- Communications
- Training coordination
- Education programme coordination
- Microsoft Office 365
- Outlook
- Excel
- Word
- PowerPoint
- SharePoint
- LMS best practices
- Reporting
- Data analysis
- PowerBi
- Q Net
- Community portals
- Brand consistency
- Project support
- Organisational skills
- Communication skills
- Interpersonal skills
- Teamwork
- Self-motivation
- Proactive approach
- Stakeholder relationship management
- Problem-solving
- Flexibility
- Project management
- Workflow automation
- Complex configuration
- Troubleshooting
- Technology assessment
- Process optimisation
Location
- Global
Work Type
- Full-time
- Hybrid
Experience Level
- Experienced
Salary/Compensations
- Competitive salary & Company bonus
- Regularly bench-marked salary rates
Benefits
- 25 days annual leave (with the option of buying up to 5 days, and rolling over up to 10), plus national holidays + your birthday off!
- Pension scheme with a company contribution of 6% (when you contribute 3%)
- Private Healthcare, including dental & optic cover
- Life Insurance and Income Protection
- Enhanced Maternity, Paternity, Adoption, or Shared Parental Leave
- Well-being days
- Volunteer Day off
- Work from Home Equipment
- Commuter, Tech and cycle to work schemes
- Free Subscription to a meditation, relaxation and sleep app
- Continuous Training and Development
- Work from Anywhere’ policy (Spend up to 2 months working outside of your country of employment over a rolling 12-month period)
- Team Social Budget & Company-wide Socials
About the Company
- Quantexa's culture is collective, focused on growth and empowering employees to do their best work through collaboration across continents and time zones.
- The company values diversity, with 41% of colleagues from ethnic or religious minority backgrounds, speaking over 20 languages across 50+ nationalities.
- Quantexa's mission is to help businesses grow, make data easier, and make the world a better place by harnessing complexities and helping clients and their communities.
Equal Opportunity
- Quantexa is proud to be an Equal Opportunity Employer.
- We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs.
- Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know.
- No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.
