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About the Role
Quantcast is seeking a Senior Account Manager to join their Commercial team in Sydney. This client-facing role involves managing and growing relationships with key accounts, focusing on both managed services and self-serve clients primarily in New South Wales. The ideal candidate will be comfortable navigating commercial discussions with decision-makers and possess a strong understanding of the programmatic landscape.
Responsibilities
- Serve as the main point of contact for servicing clients within the allocated patch.
- Manage end-to-end campaign delivery, including troubleshooting, reporting, optimizations, and recommendations.
- Develop account strategies to maximize advertiser spend and foster long-term client relationships.
- Drive the onboarding process for new managed services and self-serve accounts.
- Consult with clients to understand objectives and develop best-practice campaign solutions and data-driven analysis.
- Collaborate with internal teams (Sales, Technical Operations Support, Engineering) to ensure campaign success and adherence to service level agreements.
- Act as a platform support resource, troubleshooting technical issues with internal and external customers.
Requirements
- Minimum of 5 years of client-facing account management and operations experience in digital/programmatic media.
- Ability to thrive in a dynamic, fast-paced environment and engage deeply with campaign strategies and execution.
- Demonstrated strategic thinking to identify opportunities for clients and Quantcast.
- Experience with technical troubleshooting, such as pixel implementation and providing solutions.
- Passion for programmatic media and exposure to a variety of clients (agencies and direct).
- Keenness to develop presentation skills and comfort with public speaking and client conversations.
- Proven experience with campaign reporting and analytics.
Skills
- Account Management
- Digital Media
- Programmatic Media
- Client Relationship Management
- Campaign Management
- Campaign Strategy
- Campaign Execution
- Technical Troubleshooting
- Reporting
- Analytics
- SQL (Bonus)
- Ad-Server Troubleshooting (Bonus)
- Integration Troubleshooting (Bonus)
- Tag Implementation (Bonus)
Location
- Sydney
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Performance bonus
- Equity
- Comprehensive benefits package
About the Company
- Quantcast revolutionizes advertising technology with its AI-powered Demand Side Platform (DSP).
- The company connects marketers with audiences across the open internet, delivering measurable outcomes.
- Quantcast has been an industry trailblazer since 2006, launching the first AI-powered measurement platform for publishers and the first AI-driven DSP.
- Their AI optimizes campaigns and provides a competitive edge in digital advertising.
- Quantcast is headquartered in San Francisco with global offices.
Equal Opportunity
- Quantcast is an Equal Opportunity Employer.