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About the Role
Key Account Managers ensure the success of Quantcast's top clients by delivering best-in-class advertising solutions and customer support to retain and grow business. You will cultivate deep partnerships with key client stakeholders, manage external client strategy and communications, and influence internal teams.
Responsibilities
- Be the main point of contact for key accounts, resolving client issues promptly and driving day-to-day business.
- Build deep connections with clients and agencies to nurture and grow key business relationships.
- Service agencies and clients across the UK, with regular UK-based travel expected.
- Develop account strategies to maximize advertiser spend with Quantcast.
- Consult with clients to understand business and brand objectives, providing data-driven recommendations.
- Manage the onboarding process for new large accounts, acting as a central project manager for a smooth client experience.
- Serve as a liaison for new product launches and advertising opportunities, ensuring client satisfaction and business growth.
- Generate and present post-campaign analysis to develop and scale client activities.
- Lead quarterly client business reviews to drive continuous renewal and incremental revenue.
- Research client needs to identify how Quantcast can support their business goals.
- Develop forward-thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities.
- Liaise with Engineering and Product teams to deliver client feedback for product development.
Requirements
- Minimum 5 - 8 years of client-facing experience, marketing or consulting, preferably agency or client-side experience.
- Proven ability to achieve client partnership across a portfolio of business.
- Proven ability to scale account revenue and grow existing business relationships.
- Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
- Strategic thinking, always looking to create opportunities for both clients and Quantcast.
- In-depth knowledge of traditional, digital, and mobile media.
- An understanding of direct response and brand principles.
- Strong understanding of programmatic, attribution, and the overall digital landscape.
- Strong client-facing experience and ability to influence key decision-makers at senior levels.
- Proven track record of establishing and exceeding team and individual goals.
- Strategic thinker with the ability to work cross-functionally and lead internal/external stakeholders.
- Comfortable within a commercial environment, comfortable leading client engagement initiatives, such as events, trade shows, and all-agency presentations.
Skills
- Client-facing experience
- Marketing
- Consulting
- Account management
- Client relationship management
- Strategic planning
- Data analysis
- Product knowledge
- Project management
- Cross-functional collaboration
- Communication
- Negotiation
- Presentation skills
- Digital advertising
- Programmatic advertising
- Attribution modeling
- Media planning
Location
- UK
Work Type
- Full-time
Experience Level
- 5-8 years
Benefits
- Competitive salary
- Performance bonus
- Equity
- Comprehensive benefits package
About the Company
- Quantcast revolutionizes advertising technology with its AI-powered Demand Side Platform (DSP), connecting marketers with ideal audiences across the open internet.
- Since 2006, Quantcast has been an industry trailblazer, launching the first AI-powered measurement platform for publishers and the first AI-driven DSP.
- Quantcast's AI delivers measurable outcomes that provide clients with a competitive edge.
- Quantcast is headquartered in San Francisco with offices around the world.
Equal Opportunity
- Quantcast is an Equal Opportunity Employer.