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About the Role
The Food & Beverage Manager in Training (M.I.T.) position is designed to provide the necessary tools to accelerate your career and succeed as a Manager for Four Seasons Hotels & Resorts. This role involves rotating through Food & Beverage outlets for 12-18 months.
Responsibilities
- Develop guest rapport and ensure strong outlet success in achieving high level of guest comment card scores consistently above benchmark standards.
- Maintain restaurant floor presence, demonstrate food & beverage knowledge, and ensure attention to service standard compliance detail.
- Manage inventory controls and understand international wines, spirits, and beers.
- Support the innovative mixology program.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
- Work harmoniously and professionally with co-workers and supervisors.
Requirements
- Minimum of one (1) year of hospitality experience.
- Ability to cope with stress and work in a high-volume operation.
- Ability to prioritize and multi-task.
- Ability to work a flexible schedule, including days, nights, weekends and holidays.
Skills
- Guest engagement
- Restaurant floor presence
- Food & beverage knowledge
- Service standard compliance
- Inventory controls
- International wines, spirits, and beers knowledge
- Mixology
- Reading, written and oral proficiency in the English language
- Experience at a top luxury group (Four Seasons preferred)
- Systems knowledge using Micros, Hotsos, Avero, & Opentable
Location
- San Francisco, CA
Work Type
- Full-time
Experience Level
- 1 year hospitality experience
Education Level
- Bachelor’s Degree in Hospitality Management or equivalent
Salary/Compensations
- Hourly Rate: $32.66
Benefits
- Generous medical, dental & vision insurance plans
- 401k Retirement plan
- 8 weeks of New Parental Leave Pay
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary Employee Meals
- Paid holidays, vacation & sick days
About the Company
- Four Seasons is a collective of individuals who strive for improvement and treat each other with respect. Our team members create exceptional guest experiences through a commitment to luxury with genuine heart.
- The Four Seasons Hotel San Francisco at Embarcadero is a sky-high urban retreat reimagined with panoramic bay views, located on the top 11 floors of the 48-storey landmark at 345 California Center. It is steps from Union Square, the Ferry Building and Fisherman’s Wharf.
- Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation.
- Four Seasons offers an award-winning work environment and an excellent benefits package.
- Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons offers the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
Equal Opportunity
- Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.