About the Role
As a Customer Delivery Driver, you will deliver Waitrose produce and provide Partner-led service to customers. You will be based at the Coulsdon Customer Fulfilment Centre, serving customers in London and surrounding areas. Deliveries are fulfilled from online customer purchases. An additional Night Premium of £3.75 per hour will be paid for time worked between 22:00 - 06:00. Applicants must be 18 years or older.
Responsibilities
- Checking delivery routes for the day.
- Ensuring all appropriate vehicle safety checks are complete, maintaining road compliance and health and safety.
- Acting as an ambassador for the Waitrose brand with a focus on customer service.
- Assisting customers with their shopping and building rapport.
- Supporting the wider CFC team with general shopkeeping tasks when required.
Requirements
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Ability to cope with the physical requirements of the role, including lifting crates, walking up staircases, and moving cages.
Skills
- Customer service
- Driving
Location
- Coulsdon
Work Type
- Permanent
- Varied hours of part and full time work (15 to 37.5 hours a week)
- Early starts
- Late finishes
- Evenings
- Weekends
- Flexible working
Experience Level
- Partnership Level 10
Salary/Compensations
- £15.98 Hourly
Benefits
- Night Premium at a rate of £3.75 per hour for time worked between 22:00 - 06:00.
- Support for flexible working, including flexible or compressed hours, job sharing, or shorter hour contracts where possible.
About the Company
- The John Lewis Partnership is the largest employee-owned business in the UK, comprising John Lewis and Waitrose.
- Partners are driven by a purpose to build a happier world.
- The company is focused on being brilliant at retail, innovating, adapting, and diversifying.
- The Partnership operates on a 'Never Knowingly Undersold' principle for price, quality, and service.
- Partners share ownership responsibilities and rewards.
- The company culture encourages collaboration, kindness, respect, and belonging.
- Embracing differences and creating an environment where individuals can thrive is a core value.
- Partnership is a unique place to work due to its ownership model.
Equal Opportunity
- Some roles are subject to pre-employment vetting, which may include DBS checks.
- Vetting documents should be completed quickly to avoid delays.
- DBS checks are carried out by a third-party registered body.
- Financial probity checks may also be required for some roles.
