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About the Role

This role is based in Japan and will contribute to the execution of our annual audit plan, including SOX controls testing for internal controls over financial reporting and participation in other assurance engagements as required, while also supporting continuous improvement initiatives through data analytics, automation, and emerging technologies across the audit lifecycle. Join our dynamic Audit and Advisory Services team and play a vital role in supporting and enhancing governance and risk management across Manulife Group in different segments and countries. You’ll have the unique opportunity to collaborate with colleagues from over 10 locations across Asia, gaining exposure to a rich variety of cultures and perspectives. This is your chance to help shape the future of our audit function - all while developing your own skills and career in a collaborative, supportive and truly multicultural environment.

Responsibilities

Assist in preparing bi-annual audit plan based on risks and applicable requirements for assigned areas.
Assist in preparing presentation materials or attends various committees and executive meetings.
Plan and execute and/or lead various types of audits (key risk audits, key risk reviews, AML, SOX) in accordance with the Manulife’s audit methodology and IIA Standards.
Team lead regional and thematic audits or highly complex audits or advisory works and execute end-to-end audits (i.e. Planning, Fieldwork and Reporting) with minimum supervision.
Manage audits within time budgets and target dates, reporting any timing problems or budget over-runs to audit management.
Ensure completion of audit testing by the audit team within timeline and documentation of test results with applicable issues (if any) in accordance with the Manulife’s audit methodology.
Review team members working papers and provide guidance to audit team members.
Evaluate the management of risk and internal controls in business.
Identify and develop audit issues based on factual and complete information, leveraging available data and digital tools where appropriate.
Perform root cause analysis.
Present audit issues/observations to and reach agreement with the business unit/regional management.
Make practical and value-added recommendations to improve control environment and efficiency and effectiveness of operations.
Prepare audit reports; audit reports are to be clear, concise and well-organized, and issued in accordance with the audit methodology.
Utilize data analytics, automation, and emerging technologies to improve the effectiveness and efficiency of the audit process.
Assist in issue follow-up with business unit/regional management regularly on the status/ implementation of corrective action plans for timely audit issue closure.
Ensure quality of work completed and in accordance with the Manulife’s audit methodology and IIA Standards.
Support the identification and implementation of innovative approaches (e.g., automation, AI-assisted analysis, and workflow enhancements) to improve audit methodology, documentation, and knowledge management practices.
Perform any other tasks assigned by the Line Manager, as and when necessary, that are in line with skill set capacity or for career development.

Requirements

A university degree is required.
Minimum of 9 years or above of relevant experience in internal or external audit, risk management, compliance, data analytics, or equivalent business experience in Financial Services industry.
Asia regional experience in Financial Services industry is a plus.
Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider the ideas of others.
Fluent in spoken and written English is a must.
Proven leadership skills and demonstrate people management capabilities.
The candidate is a strong team player, willing to share knowledge, provide guidance, and assist new team members.
The ability to challenge the status quo and seek continuous improvement is also important.
Proven relationship skills and the ability to collaborate with different business units and team members in a multi-cultural environment are crucial.
Ability to resolve conflicts and deal effectively with staff at all levels up to VP or equivalent.
Ability to quickly understand business processes and risks, identify key controls, analyze complex situations, and make practical recommendations.
Ability to challenge existing approaches and identify opportunities for enhancement through technology.
Intellectual curiosity and demonstrated ability to apply emerging technologies (e.g., automation, analytics, or AI tools) to solve business problems are important.

Skills

Data analytics
Automation
Emerging technologies
Risk management
SOX controls testing
Financial reporting
Assurance engagements
Data analytics tools (e.g., Python, SQL, Power BI)
Building automation solutions
AI
Machine learning
Generative AI tools

Location

Japan

Work Type

Hybrid

Experience Level

9+ years of relevant experience

Education Level

University degree

Benefits

Empowerment to learn and grow career
Recognition and support in a flexible environment
Well-being and inclusion focus
Opportunity to shape the future

About the Company

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Our ambition is to be the most digital, customer-centric global company in our industry.

Equal Opportunity

Manulife is an Equal Opportunity Employer.
We embrace our diversity.
We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment.
A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
To request a reasonable accommodation in the application process, contact hr@manulife.com.