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About the Role

Pallet is building AI infrastructure for logistics, seeking a founding engineer to establish the company's security and platform foundations from the ground up. This hands-on role involves writing production code, designing infrastructure, and creating systems for security, reliability, and scalability. The engineer will work alongside experienced professionals and have significant ownership in a high-impact environment.

Responsibilities

Build and maintain core platform services for Pallet’s AI systems and developer workflows.
Design and implement authentication, authorization, secrets management, and access control systems.
Build infrastructure that operates reliably across regions and environments with clear isolation boundaries and disaster recovery capabilities.
Improve observability, monitoring, and operational tooling for production systems.
Develop internal platforms and abstractions for product engineers.
Partner with AI and product engineering teams to support model training, evaluation, and inference infrastructure.
Identify systemic risks and eliminate operational, security, and reliability problems.
Own projects from architecture through production rollout.

Requirements

6+ years of software, backend, infrastructure, or platform engineering experience.
Strong software engineering fundamentals and a track record of shipping production systems.
Experience building security-sensitive systems, including authentication, authorization, secrets management, or infrastructure security.
Strong understanding of cloud infrastructure, containers, networking, and distributed systems.
Experience designing platforms, tooling, or abstractions that other engineers depend on.
Comfortable moving from a blank document to a production deployment with minimal oversight.
High ownership and strong engineering judgment.
Writes code daily and wants to continue doing so.
Experience at an early-stage startup where foundational technical decisions were defined.
Experience building multi-region or highly available systems.
Experience supporting AI/ML infrastructure or model-serving platforms.

Skills

Node.js
TypeScript
PostgreSQL
GCP
OpenAI
Anthropic
Google (foundation models)
Browserbase
React
Vercel

Location

Onsite (San Francisco)
Onsite (New York City)
Remote (U.S.)

Work Type

Full-time
Onsite
Remote

Experience Level

6+ years of software, backend, infrastructure, or platform engineering experience

Salary/Compensations

$195,000 - $265,000

Benefits

Competitive equity
Health, Vision, and Dental benefits
Flexible PTO
Life Insurance and Accidental Insurance
Short-Term Disability Coverage
401k option
Yearly learning and development stipend
Commuter benefits for Bay Area employees
Uber ride stipend
Remote office home stipend
Daily catered lunches provided
Onboarding trip to San Francisco HQ for remote employees
Monthly happy hours
Annual Company Offsites

About the Company

Pallet is transforming the $12 trillion global logistics industry with AI Agents.
Raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures.
Achieved 700% revenue growth in under two years.
Mission to increase global supply chain efficiency by automating manual workflows.
Flagship platform provides end-to-end visibility, control, and optimization.
CoPallet product introduces AI Agents for real-time request understanding and integration.
Positioned to build the next $10B company in logistics.
Team includes leaders from Google, DoorDash, and YC.

Equal Opportunity

Pallet is an Equal Opportunity Employer.
Makes all employment decisions based solely on merit.
Provides equal employment opportunities without discrimination based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic.
Prohibits any form of discrimination or harassment.
Policy applies to all terms and conditions of employment, including hiring.