Network Support Engineer at Point72 | NY, USA | Rezi

Network Support Engineer at Point72

Network Support Engineer

Point72 · NY, USA

1 months ago

Network Support Engineer

Point72 · NY, USA

2 months ago
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About the Role

Point72's Technology team is evolving the firm's IT infrastructure and engineering capabilities, using open-source solutions, modern cloud architectures, and AI to drive smarter decision-making and enhance platform operations. The team supports professional development, encourages innovative ideas, and delivers business impact for a multi-billion-dollar global business.

Responsibilities

  • Build and scale resilient, low-latency enterprise network infrastructure across LAN, WAN, WLAN, and data center networks.
  • Configure, monitor, and troubleshoot routing and switching platforms.
  • Operate and maintain Palo Alto Networks firewalls, managing security policies, VPNs, and software upgrades.
  • Administer and troubleshoot enterprise load balancers to ensure application availability.
  • Design, deploy, and support enterprise wireless infrastructure.
  • Respond to network incidents, perform root cause analysis, and drive timely resolution in a production, high-availability environment.
  • Implement and maintain network automation and tooling using scripting languages and vendor APIs.
  • Monitor network performance and capacity, proactively identify trends, and remediate issues.
  • Participate in network upgrades, migrations, and change management activities.
  • Contribute to a 24x7 support model including on-call rotations.
  • Collaborate with security, systems, and application teams.
  • Maintain accurate network documentation, diagrams, and operational procedures.

Requirements

  • Bachelor’s degree in computer science or engineering.
  • 3+ years of experience in enterprise network support or engineering roles.
  • Hands-on experience with Cisco platforms, including IOS and NX-OS.
  • Experience with routing protocols such as BGP, OSPF, and EIGRP.
  • Experience with Arista EOS.
  • Experience supporting firewalls, including Palo Alto Networks configuration of security policies and VPNs.
  • Experience administering F5 BIG-IP load balancers, including LTM and GTM.
  • Strong understanding of wireless networking, including 802.11 standards, RF fundamentals, access points, controllers, and authentication services.
  • Experience with network automation and scripting using Python, Ansible, and REST APIs.
  • Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles.
  • Experience supporting production, high-availability enterprise environments.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Effective cross-team collaboration.
  • Commitment to the highest ethical standards.

Skills

  • Cisco IOS
  • Cisco NX-OS
  • BGP
  • OSPF
  • EIGRP
  • Arista EOS
  • Palo Alto Networks firewall configuration
  • VPNs
  • F5 BIG-IP LTM
  • F5 BIG-IP GTM
  • 802.11 standards
  • RF fundamentals
  • Wireless access points
  • Wireless controllers
  • Wireless authentication services
  • Python scripting
  • Ansible
  • REST APIs
  • TCP/IP
  • DNS
  • DHCP
  • NAT
  • Network security principles

Experience Level

  • 3+ years of experience

Education Level

  • Bachelor’s degree in computer science or engineering

Salary/Compensations

  • $100,000-$150,000 (USD)

Benefits

  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Volunteer opportunities
  • Support for employee-led affinity groups
  • Mental and physical wellness programs
  • Tuition assistance
  • 401(k) savings program with an employer match

About the Company

  • Point72 is a leading global alternative investment firm led by Steven A. Cohen.
  • Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies.
  • We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth.
  • For more information, visit https://point72.com/.