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About the Role

The Grocery Manager is responsible for the sales and operation of multiple departments including Grocery, Dairy, Frozen Food, and Beer/Wine. This role requires a passion for delivering extraordinary customer service in a fast-paced, friendly environment, helping people make healthy choices.

Responsibilities

• Ensure products are handled properly, rotated for freshness, and date controls are performed.
• Control costs by monitoring operations to increase profitability, managing labor costs, and reducing shrink, damage, and pilferage.
• Assist in preparing the store for physical inventory counts.
• Oversee the unloading of trucks, verify deliveries against invoices, and report shortages/overages.
• Manage ordering, compliance, sanitation, back-room inventory, and department safety.
• Engage and evaluate team members through coaching, feedback, and development discussions, making recommendations for merit increases.
• Attend and participate in in-store meetings.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment to address Team Member concerns.
• Take and document corrective actions, collaborating with business and HR partners on performance management.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team to deliver quality products, high service levels, and excellent customer experiences.
• Serve as a Key Carrier and/or act as a Manager on Duty (MOD) as needed.

Requirements

• At least 18 years of age.
• 1 year of managerial or supervisory experience, including responsibility for managing a department/team within a multi-department operation in the retail, hospitality, or service industry.
• Strong written and verbal communication skills.
• Ability to take and give direction and participate in a team environment.
• Outgoing and friendly behavior with a positive attitude.
• Ability to interact with customers.
• Proven leadership ability to build, motivate, and maintain staff.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Strong focus on detail, analytical, and problem-solving skills.
• Maintain Food Safety certification.
• Ensure compliance with federal, state, and company regulations for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation.
• Strong organization and planning skills; able to prioritize and handle multiple tasks.
• Ability to vertically transfer milk trays weighing up to 60 lbs. from 9” to 62” for up to 25 hours.
• Ability to vertically/horizontally transfer boxes weighing up to 50 lbs. from 5” to 34” for a distance up to 5 feet for up to 25 hours without mechanical assistance.
• Ability to perform repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Outgoing and friendly behavior with a positive attitude towards Team Members and customers.

Skills

• Communication skills
• Leadership
• Problem-solving
• Organization
• Planning
• Customer service

Location

• In-store

Work Type

• Full-time

Experience Level

• 1 year managerial or supervisory experience

Education Level

• Food Safety certification

Benefits

• Competitive pay
• Sick time plan
• Vacation accrual plan
• Opportunities for career growth
• 15% employee discount
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with company match
• Company paid life insurance
• Contests and appreciation events
• Bonus based on company and/or individual performance
• Affordable benefit coverage (medical, dental, vision)
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts
• Company paid short-term disability coverage
• Paid parental leave
• Paid holidays
• DailyPay - access earned wages daily

About the Company

• Sprouts Farmers Market is a fast-growing retailer focused on inspiring people and fresh food.
• Offers high-quality, farm fresh produce, natural meats, and bulk goods in a fun, friendly, old-fashioned farmer’s market setting.
• Committed to fostering an inclusive, respectful, and caring workplace culture.
• Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth.

Equal Opportunity

• Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
• California Residents: Information collected in accordance with California law.