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About the Role

The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles, and providing stellar customer service at every FBO and Client location. The role involves managing the timeliness of final product delivery, ensuring safe and timely deliveries in compliance with Standard Operating Procedures, and participating in customer service feedback.

Responsibilities

• Deliver catering orders and concierge items safely and timely in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures.
• Utilize Shipday for all order logistics and deliveries, including capturing delivery photos and recipient names.
• Serve ACW customers directly and relay feedback to the General Manager.
• Act as an on-site problem solver, making decisions to resolve issues according to company procedures.
• Drive safely, adhering to state laws and safety guidelines, and maintain courtesy on the road.
• Maintain the vehicle fleet, clean assigned vehicles weekly, and ensure Geotab Device and Key FOB are functional.
• Fill the gas tank before returning to the kitchen on the final run.
• Pick up supplies, perform small kitchen prep, and conduct routine vehicle cleaning and maintenance.
• Understand and maintain quality control and food-safety procedures during delivery.
• Maintain operationally safe vehicles by conducting regular inspections and servicing.
• Keep vehicles impeccably clean, inside and out.
• Assist with the assembly of silverware units and stocking of items in company vehicles.
• Meet weekly with the GM to ensure ACW standards and procedures are reflected in daily operations.
• Safely operate company vehicles in compliance with all local and federal laws and regulations.
• Dress professionally within company guidelines, including the approved uniform.
• Carry company-provided telephones/radios when on duty and communicate as required.
• Cross-train to prepare or produce food in the kitchen during slow business periods or staffing shortages.
• Adhere to Federal, State, and Local regulations, including Regulated Garbage Training, special on-airport driver training, airport badging, and TSA/Department of Homeland Security confirmations.
• Perform other duties as assigned by the General Manager.

Requirements

• A High School diploma is required.
• Previous face-to-face customer service experience in the aviation, food services, or hospitality industry is essential.
• Excellent verbal and written communication skills are necessary.
• Must possess a sense of urgency and be able to work in a fast-paced environment with attention to detail.
• Prior delivery driving experience is preferred.
• Must have an excellent driving record.
• Must be able to pass a FAA on-ramp security clearance.
• Flexibility to work weekends and holidays.
• Must be able to travel in accordance with the current ACW Travel Policy.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply good judgment and understanding to carry out instructions furnished in written, oral, or diagram form.
• Regularly required to sit and talk or hear.
• Frequently required to use hands to handle, reach, and carry with hands and arms.
• Must lift and/or move up to 40 pounds.
• Must submit to a Background Check.
• Must submit to a Drug Test.
• Must provide MVR (need reasonably clean driving record).
• Must complete E-Verify.

Skills

• Customer Service
• Delivery Driving
• Vehicle Maintenance
• Food Safety
• Communication Skills
• Problem-Solving
• Time Management
• Attention to Detail
• Safe Driving Practices

Location

• On-site

Work Type

• Full-time

Experience Level

• Entry Level
• Mid Level

Education Level

• High School Diploma

Benefits

• Promote-from-within company structure
• Career advancement opportunities

About the Company

• Air Culinaire Worldwide, LLC. is a company that does not discriminate in employment opportunities.
• We are a promote-from-within company and top performers can achieve career goals quickly in this fast pace growth organization!

Equal Opportunity

• Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.