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About the Role

Santander is a global leader in financial services, evolving into a technology-driven organization. This role offers an opportunity for driven professionals to grow, learn, and make a difference by assisting customers with financial needs and processing transactions.

Responsibilities

• Provide exceptional customer service by welcoming customers and minimizing wait times.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures, including compliance and risk management protocols.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area.
• Support nearby branch locations based on business necessity.

Requirements

• High school diploma or GED required.
• 6+ months of cash handling experience required.
• 6+ months of demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology.
• Energetic, organized, and able to multi-task in a fast-paced environment.
• Understanding of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.
• Applicants must be legally authorized to work in the United States without requiring employer sponsorship.

Skills

• Cash Handling
• Customer Service
• Risk Management
• Digital Tools
• Microsoft Office Products (preferred)

Location

• Herricks, NY
• United States of America

Work Type

• Part Time
• Full-time (for work authorization requirement)

Experience Level

• 6+ Months Cash Handling
• 6+ Months Customer Service

Education Level

• High school diploma or GED

Salary/Compensations

• $30,000.00 - $47,000.00 USD

Benefits

• Fair and competitive rewards package
• Benefits designed to support you, your family, and your well-being

About the Company

• Santander is a global leader and innovator in the financial services industry, evolving into a technology-driven organization.
• Our work touches 140 million lives every day through innovation, shared experiences, and adaptation to new challenges.

Equal Opportunity

• Santander is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.