Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Team Lead, Solutions Consulting role is a hands-on player-coach responsible for being the primary Solutions Consultant in opportunities, managing and hiring Solutions Consultants, and building out Braze’s financial services vertical in the Americas division. This role offers an opportunity to expand people management and leadership skills while partnering with Braze’s sales, marketing, security, and product teams. It requires experience in Pre-sales Engineering, Technical Account Management, or Customer Success, and a high level of curiosity about technology. You will serve as a mentor to Solutions Consultants on your team.

Responsibilities

Manage 2 Solutions Consultants initially, with potential for team growth.
Coach direct reports through deal involvement, direct feedback, and career conversations.
Set high standards for technical and strategic performance, and customer interactions.
Serve as the escalation point for complex deals.
Collaborate with Sales and SC leadership on hiring and capacity planning.
Perform end-to-end pre-sales activities for major accounts, including discovery, solution design, demos, POVs, security reviews, and executive presentations.
Build credibility with the Financial Services buying team across Architecture, Engineering, Security, Compliance, Marketing Ops, and C-suite.
Position BrazeAI and advanced capabilities to technically sophisticated buyers with regulatory complexity.
Engage Product, Security, Professional Services, and partners as needed to ensure successful deal closure.
Develop sales plays, discovery frameworks, and competitive positioning for the Financial Services segment.
Create reusable assets such as reference architectures, demo environments, security & compliance positioning, and objection-handling guides.
Collaborate with Sales, Marketing, and Product to define growth strategies for the segment.
Publish thought leadership content, including white papers, presentations, and blog posts, to establish industry credibility.

Requirements

People management experience or a demonstrated track record of leading teams, mentoring ICs, and driving outcomes through others.
Exceptional written and verbal communication skills with strong executive presence and follow-through.
Strategic problem-solving abilities to break down ambiguous, cross-functional challenges.
Comfort operating autonomously and proactively, identifying and building necessary solutions.
Experience selling into enterprise accounts with sophisticated technical buying teams and rigorous evaluation processes, ideally in regulated industries.
Domain knowledge in two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, Data and Architecture, Security and Compliance, or Programming (including HTML).
Proven ability to be a collaborative teammate and a force multiplier.

Skills

People management
Leadership
Mentoring
Pre-sales Engineering
Technical Account Management
Customer Success
Solution design
Demos
Executive presentations
AI
SaaS
Mobile
APIs
Marketing Automation
Marketing Analytics
Data and Architecture
Security and Compliance
Programming (HTML)

Location

NYC office

Work Type

Hybrid

Experience Level

Player-coach role
People management experience

Salary/Compensations

$133,000 - $169,000/year (base)
$190,000 - $242,000/year (OTE)

Benefits

Equity grants of restricted stock (RSUs)
Comprehensive benefits
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Medical, dental, vision, life, and disability insurance
Fertility benefits
Equal paid parental leave
Professional development support (formal career pathing, learning platforms, yearly stipend)
Curated in-office employee experience
Opportunities to give back to the community (Volunteer Week, donation matching)
Employee Resource Groups

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value for consumers and businesses.
BrazeAI™ allows marketers to combine and activate AI agents, models, and features for smarter, faster, and more meaningful customer engagement.
The platform enables autonomous, 1:1 personalized experiences through cross-channel messaging, journey orchestration, and AI-powered decisioning.
Consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Headquartered in New York with offices globally.

Equal Opportunity

Braze strives to create equitable growth and opportunities inside and outside the organization.
Committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Encourages candidates to apply even if they don't meet 100% of the criteria.