Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Program Manager of Lark Inn Shelter provides leadership and oversight to programs supporting young adults exiting homelessness. The Lark Inn provides short-term, emergency shelter to Transitional Aged Youth (TAY). This role is responsible for staff hiring, training, supervision, program development and evaluation, quality, and coordinated service delivery within a congregate living setting. The Program Manager also develops and maintains collaborative relationships with community providers.

Responsibilities

Oversee day-to-day operations of program services for youth.
Ensure the provision of basic services, special projects/activities, and an emotionally and physically safe, clean, and supportive environment.
Provide regular supervision for residential counselors and case managers.
Take primary responsibility for the effective operation of all client services.
Supervise best practices for Residential Counselors and Case Manager service delivery.
Facilitate staff meetings.
Participate in the recruitment, hiring, training, and ongoing development of Program staff.
Manage program budget and ensure agency procedures are followed.
Coordinate intakes and assessments, and support case managers in keeping charts and paperwork up-to-date and complete.
Coordinate Program coverage and scheduling.
Complete monthly reports and ensure timely and accurate data collection procedures.
Represent the agency at community meetings/activities, when appropriate.
Attend and participate in all agency management meetings.
Hold On-Call manager responsibilities as assigned and scheduled in rotation.

Requirements

Passionate about the Larkin Street Youth Services mission to end youth homelessness.
Case Management experience with Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds.
Experience in direct-service roles in drop-in centers, shelters, transitional, and/or permanent supportive housing programs.
Previous experience in leadership roles.
Self-starter and team player.
Organized, compassionate, and a natural leader.
Available for either a Tuesday-Saturday or Sunday-Thursday schedule.
Willing to serve as an After Hours On-Call Supervisor for 7 days, every 6-8 weeks.
Willing to work holidays occasionally.
Vaccinated against COVID 19.

Skills

Leadership
Staff supervision
Program development
Program evaluation
Service delivery
Community collaboration
Budget management
Data collection
Reporting

Location

San Francisco

Work Type

Full-time
Mostly in-person
Hybrid (up to 1 day per week work-from-home)

Experience Level

Leadership experience

Salary/Compensations

$80,000-$85,000

Benefits

Full benefits
Clipper Bay Pass
Choice of Kaiser and Sutter medical plans
Dental and vision insurance
3 weeks of vacation annually
11 Paid Holidays
3 Floating Holidays
403(b) retirement plan with employer matching
Flexible spending accounts for Healthcare and Dependent Care expenses
Life Insurance
Employee Assistance Program (EAP)
Health Advocate Service
Paid Sabbatical following 5 and 10 years of employment

About the Company

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.
Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area.
We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.
Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness.
Our team is skilled, diverse, and passionate.
Our culture encourages achievement and professional development, as well as teamwork and self-care.
Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.
For more information about us, visit www.larkinstreetyouth.org.

Equal Opportunity

Larkin Street Youth Services is an equal opportunity employer.
Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector.
We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class.
We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.