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About the Role

As a Maintenance Technician at Rhapsody Property Management, you will ensure the smooth day-to-day operations of the property, contributing directly to resident satisfaction and the overall success of the organization. This role offers an opportunity to deliver exceptional service, solve problems, and maintain properties.

Responsibilities

• Completes assigned service requests for both in-suite (interior and exterior) and common areas in a timely manner.
• Performs in-suite turnover activities, including light and heavy maintenance such as appliance, kitchen or bathroom fixture repair/replacement, basic carpentry, painting, and housekeeping.
• Responsible for appliance repairs, routine plumbing repairs, repairs and maintenance requiring carpentry skills, painting, basic electrical repairs, and safe use and maintenance of tools.
• Maintains grounds, garbage areas, surrounding areas, facilities, and equipment to determine if repairs or preventative maintenance is required.
• Reports maintenance issues that affect the budget, such as life safety, vacant repairs, property damages, and common area needs, to the manager.
• Complies with health & safety procedures, ensuring the use of required safety equipment, and identifying unsafe practices and conditions while maintaining a clean and safe working environment.
• Ensures all areas are free of hazards and informs management of any unresolved issues for immediate resolution.
• Performs on-call emergency procedures as required.
• Attends and participates in training programs as required.
• Provides superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment.
• Performs other duties as assigned by the Property Manager.

Requirements

• Completion of High School or general education degree (GED).
• 1+ years of maintenance or related experience.
• Flexibility to work on-call on a rotating schedule (evenings & weekends) is required.
• Proficient with the use of basic handheld and electrical tools.
• Knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Must be familiar with the community rules and regulations.
• A commitment to 'Best in Class' Customer Service.
• A professional demeanor with strong communication skills.
• Ability to accurately listen, understand and respond to issues appropriately.
• Ability to work and act independently using good judgment when assessing difficult situations.
• Strong problem-solving skills.
• Superior organizational and time management skills with the ability to multi-task/prioritize and work under tight timelines.
• A demonstrated high degree of integrity, diplomacy, discretion, and confidentiality.

Skills

• Appliance repair
• Plumbing repair
• Carpentry
• Painting
• Basic electrical repair
• Tool maintenance
• Grounds maintenance
• Customer service
• WHMIS
• Mechanical systems
• HVAC systems

Location

• On-site

Work Type

• Full-time
• On-call

Experience Level

• 1+ years of experience

Education Level

• High School Diploma or GED

Benefits

• Competitive compensation package
• Benefits package designed to meet your needs today while building a secure future for tomorrow

About the Company

• Rhapsody Property Management's company culture is built around core values of Respect, Integrity, Dedication, and Transparency.
• Rhapsody is committed to providing the training, support, and tools needed to help team members thrive.
• Rhapsody offers exceptional career paths for those eager to learn and advance in a fast-paced, growth-oriented industry.
• Rhapsody values diversity and strives to create an amazing and unique workplace for every team member.

Equal Opportunity

• We value diversity and are committed to equal opportunity employment.