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About the Role

This SaaS sales leadership role involves managing a team of Strategic Account Executives for Braze's Customer Journey Orchestration platform. The ideal candidate is passionate about helping brands communicate effectively, building a winning team, and expanding the customer base.

Responsibilities

• Hire, nurture, and lead a team of world-class sales talent.
• Set and execute an aggressive customer acquisition and expansion strategy for the region.
• Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions.
• Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion.
• Align go-to-market teams to execute the FY plan and represent a clear, single vision to customers.
• Coach the team through the sales process, participate in deals, and provide sales forecasting.
• Act as the "voice of Braze" in prospect, customer, and industry forums.
• Plan and manage at both the strategic and operational levels.
• Be a proactive voice within the global sales leadership team.

Requirements

• Minimum of 5 years of successful experience leading a team of at least five quota-carrying Strategic Account Executives.
• Proven ability to recruit, retain, inspire, and develop top talent.
• Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth.
• Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments.
• Ability to coordinate and work cross-functionally with internal constituencies.
• Outstanding verbal, written, and in-person presentation skills.
• Excellent commercial and legal negotiation skills.
• Strong technical and business acumen; ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles.
• Up-to-date on digital and application trends, especially in the mobile space.

Skills

• SaaS sales leadership
• Team management
• Customer Journey Orchestration
• Strategic Account Executive management
• Client relationship management
• Net-new business development
• Customer nurturing and expansion
• Business acumen
• Verticalization strategy development
• Go-to-market strategy
• Sales playbook development
• Cross-functional collaboration
• Presentation skills
• Negotiation skills
• Technical acumen
• Digital trends
• Application trends
• Mobile technology trends
• Mobile technology sales
• Marketing technology sales
• Retail sales
• Consumer brand sales
• Startup technology sales

Location

• United States

Work Type

• Hybrid

Experience Level

• 5+ years of experience leading a team of at least five quota-carrying Strategic Account Executives
• Experience leading teams through the full lifecycle of a SaaS customer
• Experience developing vertical go-to-market strategies and sales playbooks
• Prior experience selling Mobile or Marketing Technology is a strong plus
• Prior experience selling into retail and/ or consumer brand prospects is a strong plus
• Prior experience in a startup technology company is a plus

Salary/Compensations

• Base salary range: $109,000 - $163,000/year
• On Target Earnings (OTE) range: $218,000 - $324,000/year (including bonus or commission)

Benefits

• Equity grants of restricted stock (RSUs)
• Competitive compensation
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services including fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• Curated in-office employee experience
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About the Company

• Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
• Braze helps brands deliver great customer experiences that drive value for consumers and businesses.
• BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint for smarter, faster, and more meaningful customer engagement.
• Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
• The company has been consistently recognized as a Leader in marketing technology by industry analysts.
• Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
• Named a 2026 Best Places to Work by Built In.
• Named a 2025 America’s Greenest Companies by Newsweek.
• Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
• Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
• Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

• Braze strives to create equitable growth and opportunities inside and outside the organization.
• Committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
• Encourages candidates to apply even if they don't meet 100% of the criteria.