About the Role
This role covers the full spectrum of facilities services and will support the business entities within the region, represent the EMEA region for the facilities function and support the Facilities Manager with the management of the property portfolio. The Facilities Coordinator is responsible for managing day-to-day facilities operations across designated Continental Europe locations. Working closely with the Facilities Manager and supporting global initiatives, the role is to ensures full compliance with health and safety legislation, delivers high-quality workplace services, and maintains a safe, efficient, and well-managed environment for employees and visitors. This role serves as the primary site contact for all matters related to health & safety, physical security, ESG, and operational support. The Facilities Coordinator will liaise with suppliers, contractors, and landlords, overseeing building operations, repairs, and ongoing maintenance to ensure all sites are maintained to a high standard across Continental Europe. In addition, the role holder will act as a key point of contact and provide leadership support during the Facilities Manager’s absence. Given the cross-border responsibilities of this role, the ability to speak multiple European languages, in addition to fluent English, is essential to effectively support regional offices and liaise with local suppliers and stakeholders. The role may be asked to carry out minor project management activities, from time to time, as assigned by the reporting Facilities Manager.
Responsibilities
- Primary site contact for coordination of facilities related tasks.
- Liaison & coordination with business occupiers, landlords, contractors and suppliers.
- Translating documentation and completing general administration tasks
- Manage day-to-day building issues, requests, work orders, and operational troubleshooting.
- Manage service providers under remit (Maintenance, Cleaning, Security, Waste, etc.), ensuring performance meets service level agreements and escalating issues where appropriate.
- Deliver projects as assigned and provide support to any new acquisitions, refurbishments or dilapidations.
- Conduct inspections, risk assessments and coordinate H&S audits and tasks.
- Manage and co-ordinate H&S procedures, policies, training including first aid provision and fire evacuations.
- Monitor and collate utilities, sustainability metrics, and energy consumption, ensuring accurate data collation and quarterly reporting
- Process, raise, and log facilities‑related invoices and purchase orders.
- Financial recording and reporting of spend against budget and actuals.
Requirements
- Strong experience in facilities coordination or workplace operations, ideally within a multi-site or pan-European environment.
- Solid understanding of health & safety, compliance requirements, business continuity practices, and both hard and soft building services.
- Experienced in supplier and contractor management, procurement processes, purchase order management, and maintaining Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Experience in drafting and amending policies and procedures, preparing detailed maintenance and works proposals, and supporting operational and facilities-related projects across multiple locations.
- Strong organisational and communication skills, with the ability to provide advice and guidance at all levels of the business, manage competing priorities, and deliver high-quality outputs within agreed timescales.
- Proactive, adaptable, and capable of independently managing workloads while maintaining excellent stakeholder relationships.
- Strong financial awareness, including experience managing budgets, invoices, and operating costs.
- Advanced IT and Microsoft Office skills.
- Ability to speak multiple European languages, in addition to fluent English.
- Proven experience delivering variety of facilities disciplines in regulated environments.
- Willingness to travel occasionally across Continental Europe as required by the role.
Skills
- Spanish
- Italian
- German
- Facilities coordination
- Workplace operations
- Multi-site or pan-European environment experience
- Health & Safety knowledge
- Compliance knowledge
- Business continuity practices knowledge
- Hard and soft building services knowledge
- Supplier management
- Contractor management
- Procurement processes
- Purchase order management
- Service Level Agreements (SLAs)
- Key Performance Indicators (KPIs)
- Drafting and amending policies and procedures
- Preparing maintenance and works proposals
- Supporting facilities-related projects
- Communication skills
- Organisational skills
- Problem-solving skills
- Financial awareness
- Budget management
- Invoicing
- Operating costs management
- Advanced IT skills
- Microsoft Office proficiency
- Ability to work independently
- Ability to manage priorities
- Adaptability
- Travel willingness
Location
- Bristol
- Continental Europe
Work Type
- Hybrid
- Full-time
- Onsite
Experience Level
- Mid-level
Benefits
- Flexible work
- Health and wellbeing rewards
- Share purchase plan with company contribution
- Recognition awards
- Team get togethers
- Investment in future
- Welcoming and close-knit community
- Supportive colleagues
About the Company
- Computershare is a global financial administration company, employing over 12,000 people around the world.
- We provide services in over 20 countries to more than 16,000 clients and 75 million customers.
- Within the Facilities team we manage the property, facilities and health & safety for all our colleagues, contractors, third party suppliers and clients across the EMEA region.
- We're a global leader in financial administration with over 11,000 employees across more than 22 different countries.
- At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Equal Opportunity
- We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us.
- Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.
- For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
