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About the Role

GigSafe is seeking a Revenue Operations Manager to own the systems, reporting, and enablement layer for the company's revenue engine. This role is crucial for ensuring clean data, reliable reporting, and adopted processes across the deal-to-cash motion, supporting the company's growth in flexible work infrastructure.

Responsibilities

• Own Attio as a system of record, including object architecture, attributes, automations, and data integrity.
• Manage n8n automations connecting Attio, Holistics, and downstream systems.
• Develop and maintain Holistics dashboards and associated join logic.
• Establish source-of-truth definitions for pipeline, stage, account status, and product.
• Evaluate new CRMs and other systems as the company grows.
• Provide weekly and monthly pipeline reporting for sales leadership and the executive team.
• Generate deal data, quote per rep, and segment-level reporting.
• Track forecast accuracy, analyze stage conversion, sales cycle, and rep-level performance.
• Conduct ad-hoc analysis for the CEO, VP of GTM, and investors.
• Develop cross-functional SOPs for the deal-to-cash motion.
• Enable sales reps and cross-functional teams on Attio hygiene, deal stage discipline, and data entry.
• Implement a quarterly enablement cadence including training sessions, reference docs, and adoption metrics.
• Partner with the VP of GTM on the broader RevOps vision rollout.

Requirements

• 4-7 years in RevOps, GTM systems, sales operations, or a closely adjacent role at a B2B SaaS company.
• Hands-on CRM admin experience, including building objects, automations, and reports.
• Comfortable in SQL or a BI tool (Holistics, Looker, Mode, Metabase) at the level of building and maintaining dashboards.
• Strong spreadsheet fluency, capable of building pipeline workbooks from raw CRM exports and slicing contact/company data.
• Experience taking an AI workflow built for personal use and deploying it as a team system with evaluations, documentation, and adoption metrics.
• Experience writing and rolling out an SOP that was followed.
• Evidence of teaching someone else part of your job (mentee, junior teammate, contractor, cross-functional partner).
• Direct, written communication skills, able to explain data issues to sales reps, automation specs to engineers, and forecast variances to CEOs.

Skills

• CRM administration (Attio, Salesforce, HubSpot)
• Automation (n8n)
• BI tools (Holistics, Looker, Mode, Metabase)
• SQL
• Spreadsheet proficiency
• AI workflow deployment
• SOP development and rollout
• Cross-functional enablement
• Data analysis
• Reporting
• Communication

Location

• Austin, TX
• Remote

Work Type

• Full-time

Experience Level

• Mid-level

Benefits

• Health, Dental & Vision coverage
• Unlimited PTO
• Competitive base salary
• Performance-based bonuses
• 401(k)
• Stock options
• Paid parental leave

About the Company

• GigSafe is a contractor management platform built for gig and last-mile delivery operations.
• The platform manages the full independent contractor lifecycle, integrating with dispatch and fleet management tools.
• GigSafe is building infrastructure for the future of flexible work.