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About the Role

As a Solutions Engineer, you will lead customer engagements from initial discovery through deal closure and onboarding, combining technical expertise with a commercial mindset to design tailored solutions and drive purchasing decisions. You will act as the primary point of contact, ensuring customers clearly see the value of NetBird in their environment and supporting their early adoption for long-term success.

Responsibilities

Lead customer engagements from initial discovery through deal closure and onboarding.
Own the technical and commercial aspects of customer conversations.
Understand customer infrastructure, security requirements, and business objectives.
Design and present tailored NetBird architectures aligned with customer needs.
Run demos, trials, pilots, and proofs of concept (PoCs) that support purchasing decisions.
Address technical questions and objections that impact deal progression.
Guide customers through solution scope, pricing context, and deployment considerations.
Maintain momentum and clarity throughout the evaluation and decision-making process.
Support early adoption to ensure fast time-to-value and long-term customer success.
Act as a feedback channel between customers and Product & Engineering.
Create and refine solution demos, reference architectures, and playbooks.

Requirements

3+ years of experience in a Solutions Engineer, Sales Engineer, DevOps, or similar customer-facing technical role.
Strong understanding of networking fundamentals (routing, DNS, tunneling, firewalls, access control).
Experience working with cloud or hybrid infrastructure.
Ability to translate customer needs into practical technical solutions.
Comfortable running demos, trials, and PoCs with real customers.
Strong communication skills with both technical and non-technical stakeholders.
Experience working in a fast-paced B2B or SaaS environment.
Ability to work cross-functionally with Sales, Product, and Engineering.
Fluent in English.
Familiarity with open-source software or developer-focused tools.
Experience with AWS, GCP, or Azure.
Experience designing or documenting network architectures.
Startup or scale-up experience

Skills

Networking fundamentals
Cloud infrastructure
Hybrid infrastructure
Technical solutions design
Customer communication
B2B SaaS
Open-source software
Developer tools
AWS
GCP
Azure
Network architecture design
Documentation

Location

Berlin
Remote

Work Type

Hybrid
Remote

Experience Level

3+ years

Salary/Compensations

Competitive compensation including salary and equity

Benefits

Competitive compensation including salary and equity
Hybrid Cowork model in our new Berlin office with flexibility for remote days
High-impact role working directly with customers and product teams
Autonomy and ownership over your solutions and customer success
Close collaboration with Sales, Engineering, Product, and Support
Career growth as NetBird scales its technical customer function

About the Company

A team from Germany with the vision to make advanced network security accessible for everyone.
We are a software company developing an open-source zero-trust network security platform that is both easy to use and affordable for teams of all sizes and budgets.
Our mission is grounded in a simple yet powerful belief: secure private networking is a fundamental right of every modern company.
Since our launch on GitHub in 2021, we have gained trust among thousands of companies seeking secure and seamless solutions for connecting remote employees and infrastructure.
By replacing traditional centralized VPNs, NetBird has become a trusted choice for modern network security, connecting today hundreds of thousands of users and machines worldwide.
Our open-source, community-driven approach has been a key driver of our success.
We listen to our users, and their input helps us make network security better for everyone.