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About the Role
The Inside Sales Associate is responsible for engaging with restaurant owners/operators who have expressed interest, assessing their eligibility, and guiding qualified opportunities through the initial stages of the sales process. This role supports company growth by responding to inbound applications, conducting discovery conversations, and ensuring a positive initial experience for prospective partners.
Responsibilities
- Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel.
- Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc.) to determine partnership readiness.
- Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings.
- Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked.
- Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes.
- Review and follow up with previous or inactive leads that may be newly qualified or re-interested.
- Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates.
- Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.
Requirements
- 1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS.
- Excellent written and verbal communication skills and the ability to build relationships quickly.
- Salesforce and Outreach experience or comparable CRM or email automation software.
- Experience working with restaurants or food-related entities/clients.
- Experience in a start-up environment is a plus.
Skills
- Salesforce
- Outreach
- CRM
- Email automation
- Written communication
- Verbal communication
- Relationship building
Location
- Austin, Texas
Work Type
- In-person
- Office environment
Experience Level
- 1+ years
Salary/Compensations
- $70,000 base + $36,000 OTE, uncapped
Benefits
- Generous PTO and company holiday policy
- Company paid Short Term Disability
- 100% employer covered health and dental insurance for direct employees
- Vision plan available at employee's additional cost
- Child Care Benefits
- Generous parental leave
- Dog-friendly workspace
- Daily lunches and snacks for in-office team members
About the Company
- inKind connects passionate diners with exceptional restaurants across the country.
- inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
- Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding.
- From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
- Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often.
- Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
Equal Opportunity
- inKind is an Equal Opportunity Employer.
- We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment.
- Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.