Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a Senior Platform Reliability Engineer to establish and scale reliability as a core capability at Grow. This role involves working horizontally across the organization to define, measure, and integrate reliability into the developer experience. You will collaborate with platform and product engineering teams to set standards for observability, SLOs/SLAs, and incident response, and develop self-service tooling to facilitate adoption.

Responsibilities

Define reliability standards, including frameworks for SLOs/SLAs, error budgets, and operational readiness.
Improve observability and measurement by identifying gaps in metrics, logging, and tracing.
Evolve incident response practices, from detection to post-incident learning.
Enable self-service reliability by partnering with the platform team to build tooling and abstractions.
Drive adoption of reliability practices across teams through education, influence, and developer-friendly systems.

Requirements

6+ years of experience operating and improving the reliability of production systems at scale.
Hands-on experience with AWS, Kubernetes (e.g., EKS), and infrastructure as code tools like Terraform.
Deep understanding of reliability principles, including SLOs/SLAs and error budgets.
Experience with modern observability tooling (e.g., DataDog) and building actionable monitoring systems.
Ability to identify patterns across teams and services and design scalable solutions.
Focus on outcomes and improving real reliability.
Strong communication and influencing skills to drive change without direct authority.
Ability to thrive in ambiguous environments and execute independently.
Collaborative approach with empathy and a willingness to mentor and learn.

Skills

AWS
Kubernetes
Terraform
DataDog
PostgreSQL
Observability
SLOs/SLAs
Incident Response
Infrastructure as Code
Metrics
Logging
Tracing

Location

San Francisco
NYC
Seattle

Work Type

Full Time
Exempt
Hybrid

Experience Level

Senior

Salary/Compensations

$182,000–$250,000 USD Annually

Benefits

Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends for personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care, and memberships to leading wellness apps.
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

About the Company

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care.
Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients.
Following the mass increase in depression and anxiety, the need for accessibility is more important than ever.
We’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape.
We’ve raised more than $328Mm in funding, including our Series D, at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

Equal Opportunity

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.