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About the Role

We are looking for a Regional Sales - Quebec position who has the responsibility and accountability for service sales for Alfa Laval range of high-speed separators and decanters and secondarily for other products of Alfa Laval range of technologies. Key targeted industry segments include Pharmaceutical, Mining, Metals, Chemicals, Wastewater, Vegetable Oil, Beverages and Food Processing end-users.

Responsibilities

• Have responsibility for all service sales activities in the province of QC for the selected group of customers and industries
• Ensure profitable service business growth in a diverse market including Pharmaceutical, Mining, Metals, Chemicals, Wastewater, Vegetable Oil, Beverages and Food Processing industries
• Maintain close business relationship with customers in the assigned territory attending all Installed Base of Alfa Laval focused products
• Support customer demands and claims leading the interface with different groups at Alfa Laval
• Contribute to business plans and reviews preparing and completing sales action plans aiming at maintaining the business with the current base of customers as well as developing and prospecting customers with potential for growth
• Prospect to identify new customers and business opportunities as the local presence in the region, with a focus on building strong relationships as a trusted partner
• Manage the lead to order process and your opportunity pipeline in CRM (Customer Relationship Management)
• Ensure that our enquiry and order fulfillment expectations from customers are met and exceeded
• Travel frequently within your primary area is required, with occasional travel through Canada or internationally as required
• Ensure that all activities follow the processes and check points of our Quality Business System

Requirements

• Engineering degree or at least 5 years of practical experience in a technical sales role in an Industrial B2B working environment
• 5 years’ experience of technical sales and customer service work in various industrial markets
• Familiarity with process equipment – experience with separation, heat transfer or fluid handling equipment would be an asset
• Proficient in reading drawings, technical information and data sheets
• Experience reviewing complex customer requirements, contract requirements and commercial terms/conditions
• Must live in the province of QC
• Must have a valid driver’s license in home province (car/passenger vehicle only), and the ability to travel by airplane

Skills

• Effective problem solver
• Self-starter
• Detail oriented
• Service-minded
• Comfortable working independently or within a team
• Excellence in verbal and written communication
• Capacity to juggle multiple priorities
• Well-organized
• Capacity to actively and intensively interact with regional and remote teams
• Proficient in the use of computers
• Experience with ERP (Enterprise Resource Planning) and CRM systems is a definite asset
• Fluency in French and English languages

Location

• Quebec

Work Type

• Full-time
• Travel 60% (primarily on customer requests in the province of QC), and occasionally across Canada

Experience Level

• 5 years of practical experience in a technical sales role
• 5 years’ experience of technical sales and customer service work

Education Level

• Engineering degree

Salary/Compensations

• $85,000– $115,000 CAD annually

Benefits

• Comprehensive benefits package
• Opportunities for growth and development
• Target bonus of up to 25% of annual base salary depending on experience

About the Company

• Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society.
• Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources.
• Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
• As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth.
• So, as we shape a more resourceful, less wasteful world, we build our careers too.

Equal Opportunity

• Alfa Laval does not use artificial intelligence (AI) at any stage of the recruitment or selection process for this position. All applications are screened, assessed, and reviewed exclusively by human recruiters and hiring managers.