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About the Role

Drive the strategy, delivery, and support of technology solutions across Prime Brokerage, Risk, Margin, Synthetic Prime Brokerage, and related business functions. Lead multidisciplinary teams to ensure business needs are translated into scalable, compliant, and high-performing solutions. Partner closely with operations, risk, finance, product, and technology stakeholders. Build a strong business function support model led by high-performing Business Analysts. Align technology initiatives with business priorities, modernize platforms, and promote operational excellence and continuous improvement.

Responsibilities

Lead the Prime Services technology function with accountability for delivery, platform stability, modernization, and business alignment.
Define and execute the technology roadmap supporting Prime Brokerage, Synthetic PB, Stock Loan, Margin Financing, Risk, and client reporting capabilities.
Partner with business heads and senior stakeholders to align technology initiatives with growth, regulatory, control, and client service priorities.
Oversee budgeting, resource planning, vendor strategy, and execution governance for major initiatives.
Lead and develop a team of Business Analysts responsible for supporting core Prime Services business functions.
Establish the BA organization as the key interface between business users and technology teams.
Ensure the BA team documents business workflows, operating models, controls, dependencies, and target-state process improvements.
Promote a service-oriented BA model where analysts act as trusted advisors to business stakeholders.
Lead BA participation in governance forums, prioritization discussions, change control, and stakeholder communications.
Mentor and coach BA leads to strengthen domain expertise.
Oversee the design, implementation, and enhancement of Prime Services applications.
Provide project oversight, architectural review, and quality assurance across all project phases.
Lead automation initiatives for trade capture, client allocations, affirmations, reporting delivery, reconciliations, and settlements.
Ensure effective integration of platforms with trade booking, regulatory, market data, and downstream operational systems.
Support scalable data flows and analytics capabilities.
Provide leadership in solutions supporting house margin methodologies, stress-based margin, PFE, concentration risk, liquidity risk, and cross-product margining.
Ensure platforms support regulatory and internal policy requirements.
Partner with Risk, Compliance, and Control functions on regulatory change initiatives and remediation programs.
Oversee data quality, reconciliations, and control processes across critical applications and reports.
Act as senior point of contact for business stakeholders across Prime Services, Global Markets, Risk, Operations, Finance, and Technology.
Ensure strong production support and business continuity practices.
Drive prioritization of enhancements based on business value, control requirements, client needs, and operational efficiency.
Build strong partnerships with vendors and third-party providers.
Lead, develop, and inspire global teams of Business Analysts, developers, and technology managers.
Recruit top talent and create a culture of accountability, collaboration, continuous learning, and delivery excellence.
Set clear objectives and performance expectations for team leads.
Provide coaching and succession planning for critical leadership roles.

Requirements

Drive technology strategy, delivery, and support across Prime Brokerage, Risk, Margin, Synthetic Prime Brokerage, and related business functions.
Build a strong business function support framework in which BAs provide day-to-day support for trade lifecycle and booking workflows, client onboarding and account configuration, margin calculations and margin call workflows, financing and securities lending processes, risk exposure and limit monitoring, regulatory and management reporting, reconciliations, controls, and exception handling.
Ensure BAs proactively engage business users to identify process pain points, control gaps, data quality issues, and opportunities for automation.
Oversee BA ownership of requirement gathering, process mapping, impact assessments, user story development, functional testing coordination, and post-implementation support.
Drive BAs to support business users during production incidents, operational queries, new product rollouts, regulatory changes, and platform enhancements.
Partner closely with operations, risk, finance, product, and technology stakeholders to ensure business needs are translated into scalable, compliant, and high-performing solutions.
Lead multidisciplinary teams—including development, architecture, and business analyst leadership—and foster a culture of accountability, collaboration, continuous learning, and delivery excellence.
Empower Business Analysts to act as trusted advisors, proactively support business users, and drive process optimization, automation, and operational improvement.
Oversee production support, business continuity, incident management, root cause analysis, and service improvement practices.
Bring your real self to work, and live CIBC values - trust, teamwork, and accountability.
Be legally eligible to work at the specified location(s) and, where applicable, have a valid work or study permit.
Complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office).

Skills

Agile Thinking
Business Requirements Analysis
Communication
Critical Thinking
Domain Knowledge
Operational Efficiency
Problem Solving
Process Design
Python (Programming Language)
Technical Writing

Location

NY-New York, 300 Madison Ave Fl 8

Work Type

Hybrid work arrangement
Regular
Full-time

Experience Level

Executive Director
Senior

Salary/Compensations

$175,000- 200,000

Benefits

Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave and Vacation)
Holidays
401(k)
Competitive salary
Incentive pay
Banking benefits
Benefits program
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

About the Company

We’re building a relationship-oriented bank for the modern world.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
Our team members have what they need to make a meaningful impact and are truly valued for their contributions.
At CIBC, your goals are a priority.
We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We aspire to give you a career, rather than just a paycheck.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition.
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.
Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

Equal Opportunity

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com