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About the Role

The Lead Cabin Cleaning Agent will direct the daily activities of the team, balance resources, and is responsible for supporting a team's ability to achieve mutually established goals. This role is responsible for providing support in turning an aircraft on-time, with a focus on safety and service. The Lead Cabin Cleaning Agent performs all Cabin Cleaning Agent duties while mentoring and setting an example for team members.

Responsibilities

Direct the daily activities of the team
Balance resources
Support the team's ability to achieve mutually established goals
Provide support in turning an aircraft on-time
Perform all Cabin Cleaning Agent duties
Mentor and set an example for team members
Promote, maintain, and champion a culture of safety at all times
Be aware of safety procedures, operational goals, and timelines to ensure all are followed without fail
Assume responsibility and accountability for the team and of team members while leading, directing, motivating, and approving the team's work
Communicate in a clear, concise, and consistent manner
Recognize and encourage individual and team performance
Actively monitor team activities to ensure proper safety procedures are followed and escalate as needed
Provide coaching and immediate correction while effectively communicating to leadership of coaching and guidance of team members
Ensure assigned equipment works properly, is returned at the close of each shift and is in working order
Identify non-operational equipment to leadership
Exhibit a safety-first mindset and encourage the team to stop the operation when something does not feel safe, or something is questionable
Follow the safety principle for every task
Coach, train, and mentor new team members
Provide guidance to more experienced team members to ensure all safety and operational procedures are followed
Maintain curiosity and seek better ways to do things for ongoing improvement
Demonstrate being a role model by being to flights on-time and be prepared
Follow all operational and safety procedures to include load plans to ensure accuracy and on-time departures
Set an example for the team and embody the McGee values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride always
Portray a positive image in this customer-facing role
Perform additional duties as assigned

Requirements

Six months experience as a McGee Cabin Cleaning Agent
Less than six attendance points
No discipline above a written warning
Meets all other minimum requirements as outlined in the Ramp Agent job description
Open availability
Ability to maintain a SIDA badge, CBP seal, and USPS security clearance
Valid driver's license
Interpersonal skills
Performing basic mathematic calculations
Ability to give/receive instructions in English
Lifting up to 75 pounds on a frequent basis
Must be at least 18 years of age
Ability to frequently lift, push, pull, and carry baggage and cargo weighing up to 50 pounds regularly, and occasionally up to 75 pounds or more
Ability to lift items onto raised surfaces or into confined aircraft bins
Frequent standing, walking, bending, kneeling, stooping, squatting, crawling, and twisting for extended periods (up to 8-hour shifts or more)
Ability to climb stairs/ladders and work in cramped or high places
Manual dexterity required for handling documents and operating equipment
Must be able to operate various ground support equipment (GSE) such as tugs, belt loaders, and baggage carts
Clear vision (including depth perception and peripheral vision) and hearing are required for monitoring flight information, communication via radio/headsets, and safety compliance in a noisy environment
The job is performed primarily outdoors in all weather conditions, including extreme heat, cold, rain, and snow
The work environment is very noisy, near active aircraft engines and ground support machinery
May involve exposure to fumes, dust, and other airborne particles
May be required to complete a Physical Capabilities Test post offer that will demonstrate ability to lift, carry, and place weighted standardized boxes, suitcases, or duffel bags from floor height to overhead
May be required to complete a Physical Capabilities Test post offer that will demonstrate ability to climb steps carrying weighted standardized box, suitcase, or duffel bags
May be required to complete a Physical Capabilities Test post offer that will demonstrate ability to sit and rotate to the left, right, and behind and visually identify a letter or number
May be required to complete a Physical Capabilities Test post offer that will demonstrate ability to pull a weighted sled a standardized distance

Skills

Safety procedures
Operational goals
Timelines
Leadership
Motivation
Communication
Performance recognition
Coaching
Mentoring
Problem-solving
Interpersonal skills
Basic mathematic calculations
English language proficiency
Operating ground support equipment (GSE)

Location

Onsite

Work Type

Full-time

Experience Level

Lead
Entry Level

Education Level

High school diploma or equivalent required

Salary/Compensations

Lead Ramp Agent Earning Range: $30.06-32.22 per hour
Lead Differential: $6/Hour

Benefits

Free stand-by travel privileges
Exclusive travel discounts on hotels, car rentals, & cruises
Comprehensive benefits program, including medical, dental, & vision insurance
401(k) with company match
Life insurance
Quarterly bonus
Education assistance
Holiday pay
Paid time off

About the Company

McGee is reinventing airport and aviation services throughout North America.
Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services.
We are flexible, adaptable, resourceful, collaborative, and inclusive.
McGee Air Services is reinventing how airport and ground services are provided.
Think of us as the “un-vendor.” Not rigid or status quo. But agile, creative problem solvers.
From baggage handling to airplane cleaning, from check-in services to ground operations, from ramping to mobility assistance, we’ll bring energy you’ve never seen to your operations and customer service.

Equal Opportunity

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law.
Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.