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About the Role

This hybrid role supports the full people agenda by executing people processes, assisting employees and managers, and ensuring smooth recruitment, onboarding, development, and engagement activities. You will use people data and insights to guide actions, coordinate initiatives, and help create a fair, compliant, and supportive working environment.

Responsibilities

• Execute or support employee life-cycle processes.
• Coordinate and execute people initiatives or projects.
• Support employees or managers in implementing people processes, initiatives, or solutions.
• Provide support in addressing employee inquiries, concerns, and basic employee relations matters.
• Support union negotiations if applicable.
• Support employee engagement initiatives and activities.
• Ensure high-quality recruitment by securing consistent hiring processes.
• Support onboarding delivery and follow-up for Store Management teams.
• Organize, facilitate, and follow up on training, including culture & values.
• Support performance management and development follow-up.
• Manage succession planning and talent pipeline for Department Managers & Sales Advisors.
• Analyze people metrics and data to provide insights for decision-making.
• Report on key performance indicators relevant to business units.
• Prepare and follow up on people data reports, including headcount, turnover, training metrics, and hiring follow-up.
• Perform explicit people KPI follow-up linked to fair working environment outcomes.

Requirements

• Experience in HR operations or generalist HR role.
• Strong organizational and administrative skills with attention to detail.
• Good understanding of HR processes and employee lifecycle management.
• Ability to analyze data and produce accurate HR reports.
• Excellent interpersonal and communication skills.
• Commitment to collaboration, inclusion, and continuous improvement.

Location

• Toronto

Work Type

• Hybrid

Education Level

• Degree in Human Resources, Business Administration, or related field

Salary/Compensations

• $97,200

Benefits

• Employee discount at H&M, and COS
• Access to Colleague Resource Groups (CRGs)
• Access to a large global talent community

About the Company

• Values diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• A values-driven organization, guided by 7 unique values.
• An inclusive company where you’re encouraged to be yourself at work.

Equal Opportunity

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• We are an inclusive company where you’re encouraged to be yourself at work.