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About the Role
The Complex Claims Specialist will analyze liability claim submissions for potential coverage, set adequate case reserves, respond to inquiries from customers and brokers, and drive early resolution of claims arising from commercial lines of insurance, specifically for Architects and Engineers professional liability.
Responsibilities
- Perform all core aspects of in-house claims management.
- Review and analyze claim documentation and legal filings.
- Draft coverage analyses.
- Strategize and maximize early settlement opportunities.
- Monitor litigation and manage local defense counsel.
- Attend mediations and/or settlement conferences.
- Manage and track third-party vendor and service provider spend.
- Assess exposures and adequacy of claim reserves.
- Escalate high exposure and/or volatile claims to line manager.
- Liaise directly on a daily basis with insureds and brokers.
- Maintain timely and accurate file documentation/information in the claims management system.
Requirements
- 5+ years of experience with a JD from an ABA-accredited law school and bar admission in good standing or 10+ years relevant experience.
- A minimum of 2-3 years professional experience in Architecture & Engineering and/or Professional Liability; coverage experience preferred.
- Excellent analytical skills.
- Excellent verbal and written communication skills.
- Strong ability to establish rapport and build relationships with clients.
- Team-oriented, with ability to excel in a collegial environment.
- 10% Travel Required.
- Adjuster licensing is required within 90 days of employment.
Skills
- Claims management
- Coverage analysis
- Litigation monitoring
- Vendor management
- Reserve assessment
- Communication skills
- Analytical skills
- Relationship building
Location
- Atlanta
- Boston
- Chicago
- Hartford
- Manhattan
Work Type
- Permanent
- Hybrid
Experience Level
- 5+ years
- 10+ years
- 2-3 years
Education Level
- JD from an ABA-accredited law school
- Bar admission in good standing
Salary/Compensations
- $125-$155k
Benefits
- Competitive salary and bonus
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans
- Company paid group term life, short-term disability and long-term disability coverage
- 24 Paid time off days
- 2 Hiscox Days
- 10 paid holidays
- Ability to purchase 5 PTO days
- Paid parental leave
- 4 week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace
- Modern and open office spaces
- Complimentary drinks
About the Company
- Hiscox is an international specialist insurer focusing on key areas of expertise and strength.
- The company culture encourages challenging convention and looking for better ways of doing things.
- Hiscox insures the unique and the interesting.
- Hiscox USA was established in 2006 to focus on the needs of underserved and specialty commercial clients.
- Hiscox USA is the fastest-growing business unit within the Hiscox Group.
- Hiscox USA offers a broad portfolio of commercial products.
- Hiscox is headquartered in Bermuda and listed on the London Stock Exchange.
- Hiscox has 3,000 employees and 32 offices in 12 countries.
Equal Opportunity
- Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
- We believe in doing the right thing, making good and rebuilding when things go wrong.
- Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
- We like to do things differently and constantly seek to evolve.
- We are ambitious and going places.
- Life at Hiscox is anything but dull.
- Work with amazing people and be part of a unique culture.
- Enjoy great employee benefits that take care of your mental and physical wellbeing.
- We prioritize strong values – such as integrity and courage – where our people always pull together to do the right thing for each other and our customers.