Manager, P&C Systems at Ontario Teachers' Pension Plan | Toronto, Canada | Rezi

Manager, P&C Systems at Ontario Teachers' Pension Plan

Manager, P&C Systems

Ontario Teachers' Pension Plan · Toronto, Canada

1 months ago

Manager, P&C Systems

Ontario Teachers' Pension Plan · Toronto, Canada

a month ago
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About the Role

The Manager, People Systems is accountable for the prioritization, enablement, and ongoing support for key People & Culture (P&C) systems, ensuring solutions are fit-for-purpose, well governed, and aligned to P&C priorities. You will partner closely across P&C and the Technology Division to ensure we have the systems in place to deliver on the People & Culture mandate.

Responsibilities

  • Own and continuously improve assigned P&C business processes end-to-end, including clear decision rights, standard work, controls, and documentation.
  • Partner with the P&C Operations team to support their transformation roadmap by participating in process reviews, identifying opportunities to simplify/standardize, and translating process changes into actionable technology and enablement requirements.
  • Elicit, analyze and document business and functional requirements for P&C technology enhancements.
  • Perform minor configuration and administration within P&C technology following established controls and change practices.
  • Lead end-to-end testing activities for changes impacting P&C processes and systems.
  • Support a strong P&C data governance approach by ensuring people data is handled securely and consistently.
  • Manage and maintain a transparent intake and prioritization view of enhancements/defects for assigned processes and technology areas.
  • Build effective partnerships across P&C and Technology to ensure solutions are integrated, well communicated, and adopted.
  • Support change management and enablement for process and system changes.

Requirements

  • Relevant university degree (e.g., Business, Information Systems, HR, or related field) or equivalent experience.
  • Training or certification in business analysis, product management, or Agile delivery (asset).
  • Strong understanding of P&C/HR business processes and operational service delivery concepts.
  • Knowledge of HR technology platforms and concepts.
  • Ability to translate business needs into clear technical requirements, user stories, and acceptance criteria.
  • Comfort partnering with Technology teams to deliver solutions.
  • Working knowledge of testing practices including UAT planning/execution, defect management, and release readiness.
  • Understanding of data governance, privacy, and control considerations when handling people data.
  • Strong stakeholder management, communication and facilitation skills.
  • Experience owning and improving business processes, including process mapping, control design, documentation, and measurable continuous improvement.
  • Experience supporting HR technology delivery or operations, including requirements gathering, minor configuration, and release/change coordination.
  • Demonstrated experience planning and executing UAT and coordinating business stakeholders through testing, defect triage, and deployment readiness.
  • Experience partnering with cross-functional teams to deliver integrated solutions in a matrixed environment.
  • Experience applying data governance and privacy considerations to people data.
  • People leadership experience, including coaching, prioritization, and delivery ownership.
  • Candidates must be legally entitled to work in the country where this role is located.

Skills

  • Business analysis
  • Product management
  • Agile delivery
  • HR technology platforms
  • Workday business process configuration
  • Security concepts
  • Reporting
  • Integrations
  • Testing practices
  • UAT planning/execution
  • Defect management
  • Release readiness
  • Data governance
  • Privacy
  • Stakeholder management
  • Communication
  • Facilitation
  • Process mapping
  • Control design
  • Process documentation
  • Continuous improvement
  • Change management
  • Enablement
  • Training
  • Communications
  • Job aids

Location

  • Remote
  • In office

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Manager

Education Level

  • Relevant university degree (e.g., Business, Information Systems, HR, or related field) or equivalent experience.

Salary/Compensations

  • $105,000 - $155,000

Benefits

  • Pay-for-performance with base salary and annual incentive
  • Numerous opportunities for professional growth and development
  • Comprehensive employer paid benefits coverage
  • Retirement income through a defined benefit pension plan
  • The opportunity to invest back into the fund through our Deferred Incentive Program
  • Competitive time off
  • Flexible Travel Program (option to work abroad for up to a month each year)
  • Employee discount programs

About the Company

  • At Ontario Teachers', diversity is one of our core strengths.
  • We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience.
  • Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring.
  • We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.
  • At Ontario Teachers, we know that our Talent are our greatest strength – every innovation, every idea and every win has been powered by our people.
  • We offer a work experience that inspires, encourages talent development, celebrates diversity and rewards superior performance.
  • The best and brightest not only come here – they stay.
  • Help us continue to deliver outstanding service and retirement security to our members and be the world’s leading pension plan.

Equal Opportunity

  • Accommodations are available upon request (peopleandculture@otpp.com) for candidates with a disability taking part in the recruitment process and once hired.
  • Ontario Teachers’ may use AI-based tools to assist in screening and assessing applicants for this position.
  • These tools may help us identify candidates whose skills and experience align with Ontario Teachers’ objectives by analyzing information provided in resumes and applications.
  • Our use of AI does not replace human decision-making.