About the Role
The Manager, People Systems is accountable for the prioritization, enablement, and ongoing support for key People & Culture (P&C) systems, ensuring solutions are fit-for-purpose, well governed, and aligned to P&C priorities. You will partner closely across P&C and the Technology Division to ensure we have the systems in place to deliver on the People & Culture mandate.
Responsibilities
- Own and continuously improve assigned P&C business processes end-to-end, including clear decision rights, standard work, controls, and documentation.
- Partner with the P&C Operations team to support their transformation roadmap by participating in process reviews, identifying opportunities to simplify/standardize, and translating process changes into actionable technology and enablement requirements.
- Elicit, analyze and document business and functional requirements for P&C technology enhancements.
- Perform minor configuration and administration within P&C technology following established controls and change practices.
- Lead end-to-end testing activities for changes impacting P&C processes and systems.
- Support a strong P&C data governance approach by ensuring people data is handled securely and consistently.
- Manage and maintain a transparent intake and prioritization view of enhancements/defects for assigned processes and technology areas.
- Build effective partnerships across P&C and Technology to ensure solutions are integrated, well communicated, and adopted.
- Support change management and enablement for process and system changes.
Requirements
- Relevant university degree (e.g., Business, Information Systems, HR, or related field) or equivalent experience.
- Training or certification in business analysis, product management, or Agile delivery (asset).
- Strong understanding of P&C/HR business processes and operational service delivery concepts.
- Knowledge of HR technology platforms and concepts.
- Ability to translate business needs into clear technical requirements, user stories, and acceptance criteria.
- Comfort partnering with Technology teams to deliver solutions.
- Working knowledge of testing practices including UAT planning/execution, defect management, and release readiness.
- Understanding of data governance, privacy, and control considerations when handling people data.
- Strong stakeholder management, communication and facilitation skills.
- Experience owning and improving business processes, including process mapping, control design, documentation, and measurable continuous improvement.
- Experience supporting HR technology delivery or operations, including requirements gathering, minor configuration, and release/change coordination.
- Demonstrated experience planning and executing UAT and coordinating business stakeholders through testing, defect triage, and deployment readiness.
- Experience partnering with cross-functional teams to deliver integrated solutions in a matrixed environment.
- Experience applying data governance and privacy considerations to people data.
- People leadership experience, including coaching, prioritization, and delivery ownership.
- Candidates must be legally entitled to work in the country where this role is located.
Skills
- Business analysis
- Product management
- Agile delivery
- HR technology platforms
- Workday business process configuration
- Security concepts
- Reporting
- Integrations
- Testing practices
- UAT planning/execution
- Defect management
- Release readiness
- Data governance
- Privacy
- Stakeholder management
- Communication
- Facilitation
- Process mapping
- Control design
- Process documentation
- Continuous improvement
- Change management
- Enablement
- Training
- Communications
- Job aids
Location
- Remote
- In office
Work Type
- Hybrid
- Full-time
Experience Level
- Manager
Education Level
- Relevant university degree (e.g., Business, Information Systems, HR, or related field) or equivalent experience.
Salary/Compensations
- $105,000 - $155,000
Benefits
- Pay-for-performance with base salary and annual incentive
- Numerous opportunities for professional growth and development
- Comprehensive employer paid benefits coverage
- Retirement income through a defined benefit pension plan
- The opportunity to invest back into the fund through our Deferred Incentive Program
- Competitive time off
- Flexible Travel Program (option to work abroad for up to a month each year)
- Employee discount programs
About the Company
- At Ontario Teachers', diversity is one of our core strengths.
- We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience.
- Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring.
- We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves.
- At Ontario Teachers, we know that our Talent are our greatest strength – every innovation, every idea and every win has been powered by our people.
- We offer a work experience that inspires, encourages talent development, celebrates diversity and rewards superior performance.
- The best and brightest not only come here – they stay.
- Help us continue to deliver outstanding service and retirement security to our members and be the world’s leading pension plan.
Equal Opportunity
- Accommodations are available upon request (peopleandculture@otpp.com) for candidates with a disability taking part in the recruitment process and once hired.
- Ontario Teachers’ may use AI-based tools to assist in screening and assessing applicants for this position.
- These tools may help us identify candidates whose skills and experience align with Ontario Teachers’ objectives by analyzing information provided in resumes and applications.
- Our use of AI does not replace human decision-making.
