Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Bob Johnson Chevrolet is seeking a driven BDC Representative to act as a safety net for the sales floor and proactively drive new business through outbound sales calls. This role offers performance-based pay where proactive efforts directly translate to increased earnings.
Responsibilities
- Act as a catch-all for inbound calls, capturing sales opportunities when the Sales Department fails to answer within two rings.
- Manage call transfers according to established protocols, determining when to set appointments, transfer to a manager, or route calls.
- Make targeted outbound calls to unsold showroom traffic, past customers, and CRM leads to generate revenue.
- Set appointments with warm leads, directly impacting performance bonuses.
- Ensure all new leads are answered daily and manage replies, filtering statuses by priority.
- Monitor phone leads to ensure Sales Professionals log updates within one hour, providing follow-up tasks for non-compliance.
Requirements
- Highly dependable and money-motivated.
- Ability to thrive in a fast-paced environment.
- Excellent phone skills with a confident, persuasive, and solutions-oriented demeanor.
- Strong organizational skills.
- Comfortable navigating CRM software.
- Ability to support and hold sales staff accountable to dealership processes.
Skills
- Sales
- Customer Service
- Lead Generation
- Appointment Setting
- CRM Software
- Phone Skills
- Organizational Skills
Location
- Rochester, NY
Work Type
- Full Time
- Onsite
Salary/Compensations
- $20.00 - $22.00 Hourly
Benefits
- Uncapped Earning Potential
- Comprehensive benefits package
About the Company
- Bob Johnson Chevrolet is a high-volume automotive dealership.