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About the Role

Allied Universal® is hiring a Shift Supervisor for a Corporate Utility Facility in Berlin, CT. This role is responsible for the security of a high-profile client’s facility, property, and surrounding campus for a designated shift, performing general security duties to protect persons and property and enforce policies.

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-training officers to make them more versatile and run site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift
• Ensure that contract required training and screening elements for security personnel have been met
• Maintain overtime to minimum or to a predefined level designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Requirements

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current and valid driver’s license
• Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience demonstrating excellent customer service skills
• Ability to maintain poise and self-control during emergency situations
• Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Setting and achieving goals
• Attending to detail
• Supervisory Experience
• Security Experience 2+ Years
• Valid Driver's License
• Access Control Experience
• Security Operations Center Experience

Skills

• Customer service skills
• Communication skills
• Planning and organizing skills
• Microsoft Office Applications
• Problem solving skills
• Coaching skills
• Mentoring skills
• Motivating skills
• Active listening skills
• Teamwork
• Assess and evaluate situations
• Synthesize facts, concepts, principles
• Identify critical issues
• Compile, sort and interpret data
• Research skills
• Investigative skills
• Mediate conflict
• Setting and achieving goals
• Attention to detail

Location

• Berlin, CT

Work Type

• Part Time
• Overnight

Experience Level

• Supervisory Experience
• Security Experience 2+ Years
• Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience

Education Level

• High school diploma or equivalent
• Associate’s degree of higher in any discipline

Salary/Compensations

• $27.62 / HR

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments

About the Company

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
• While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Equal Opportunity

• Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.