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About the Role

As a Senior Site Reliability Engineer at Autodesk, you will help build and operate reliable, secure, and scalable cloud services for Autodesk GovCloud products. You will have a unique opportunity to help shape how Autodesk deploys, runs, and improves production services in restricted cloud environments. This is a foundational role where you will help establish the operating model, reliability practices, automation, and engineering standards needed to support critical customer-facing services. You will combine software engineering and production operations to deploy, run, monitor, improve, and automate Autodesk services in GovCloud. You will partner closely with product engineering, security, compliance, platform, and infrastructure teams to ensure services are reliable, scalable, secure, and ready for production. Success in this role requires strong technical judgment, a customer-focused mindset, and a passion for using software engineering to solve operational problems at scale. In accordance with GovCloud Cloud Service Provider Security Requirements, this role must be performed by U.S. Citizens. Employment is contingent upon meeting all applicable government security and eligibility requirements, including necessary background investigations and government issued security clearances.

Responsibilities

Serve as a primary owner for the reliability, availability, performance, operability, and capacity of one or more production services
Deploy, operate, maintain, and continuously improve production services running in Autodesk GovCloud environments
Partner with engineering teams to ensure services are designed with reliability, scalability, security, and operability in mind
Define and operate reliability practices such as SLOs/SLIs, error budgets, production readiness reviews, service reviews, and operational health reviews
Build automation to improve deployment safety, operational efficiency, incident response, and service recovery
Design, develop, and maintain software, automation, and tooling that improve the reliability, scalability, and efficiency of production systems
Implement and improve monitoring, alerting, logging, tracing, and observability capabilities across supported services
Lead and participate in incident response, troubleshooting, and post-incident reviews focused on learning and continuous improvement
Develop and maintain operational documentation, runbooks, and recovery procedures
Scale and enhance resilience testing and Gameday practices to validate system behavior, recovery capabilities, and operational readiness
Continuously identify and eliminate operational toil through software engineering, automation, and process improvement
Ensure supported services remain compliant with Autodesk security, privacy, and regulatory requirements, including FedRAMP and related controls where applicable
Participate in a 24x7 on-call rotation for production services
Function effectively in a fast-paced environment while helping establish and mature operational excellence practices for Autodesk GovCloud

Requirements

B.S. or higher in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
7+ years of experience in Site Reliability Engineering, Software Engineering, Platform Engineering, Cloud Infrastructure, or Production Operations
Experience operating and supporting customer-facing production services in large-scale cloud environments
Strong understanding of reliability engineering principles, including SLOs/SLIs, observability, incident management, capacity planning, production readiness, and automation
Experience with AWS, Azure, or other public cloud platforms
Experience developing automation using languages such as Python, Go, Java, PowerShell, Bash, or similar
Experience with Infrastructure as Code, CI/CD pipelines, deployment automation, and modern cloud operations practices
Understanding of security, compliance, and operational risk management in production environments
Strong written and verbal communication skills
10+ years of experience operating highly available, customer-facing production systems
Experience with AWS GovCloud, FedRAMP, IL4/IL5, or other regulated cloud environments
Experience supporting services with stringent availability, reliability, and security requirements
Experience with containers, Kubernetes, cloud-native architectures, APIs, load balancing, networking, DNS, and distributed systems
Experience with observability platforms such as Splunk, Dynatrace, Datadog, CloudWatch, or similar technologies
Experience operating databases, storage platforms, messaging systems, caching technologies
Experience designing and implementing operational automation at scale
Experience leading or participating in Gamedays, disaster recovery exercises, resilience testing, or operational readiness reviews
Strong incident management experience, including technical leadership during major incidents and stakeholder communication
Strong collaboration skills and ability to work effectively across engineering, security, compliance, and operations teams
Passion for building reliable, secure, and scalable systems that customers can trust

Skills

Site Reliability Engineering
Software Engineering
Platform Engineering
Cloud Infrastructure
Production Operations
AWS
Azure
Python
Go
Java
PowerShell
Bash
Infrastructure as Code
CI/CD pipelines
Deployment automation
Cloud operations
Security
Compliance
Operational risk management
AWS GovCloud
FedRAMP
IL4/IL5
Containers
Kubernetes
Cloud-native architectures
APIs
Load balancing
Networking
DNS
Distributed systems
Splunk
Dynatrace
Datadog
CloudWatch
Databases
Storage platforms
Messaging systems
Caching technologies
Incident management
Observability
SLOs/SLIs
Capacity planning
Production readiness
Automation
Resilience testing
Gameday practices
Toil reduction

Location

U.S. Citizens

Work Type

Full-time

Experience Level

Senior
7+ years
10+ years

Education Level

B.S. or higher in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience

Salary/Compensations

$117,000 - $209,330

Benefits

Health benefits
Financial benefits
Time away
Everyday wellness
Annual cash bonuses
Stock grants
Comprehensive benefits package

About the Company

Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Equal Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
We take pride in cultivating a culture of belonging where everyone can thrive.

Senior Site Reliability Engineer at Autodesk | USA | Rezi