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About the Role

Lightspeed Hospitality is seeking a social media manager to establish and grow its presence across Germany and the UK. This role involves launching the Instagram channel in Germany and expanding the voice on LinkedIn and YouTube, transforming priorities into compelling social storytelling while ensuring brand integrity.

Responsibilities

• Lead the launch of the Instagram channel in Germany and manage/grow LinkedIn and YouTube presence across Germany and the UK.
• Execute the social media strategy and own content calendars for Germany and the UK across LinkedIn, Instagram, and YouTube.
• Collaborate with internal teams to brief high-quality assets and create native content, including short-form video.
• Proactively connect with Hospitality clients to uncover unique stories and lead creative ideation for authentic content.
• Act as the community manager for German and British audiences, responding to comments and initiating conversations.
• Monitor performance using Hootsuite and Meta Business Suite, providing recommendations for improvement.
• Track timelines using Monday.com and manage creative deliverables with Jira.
• Serve as the final brand gatekeeper for organic social content in the region, ensuring premium quality standards.

Requirements

• 3+ years of social media management experience, preferably in SaaS, tech, or hospitality.
• Proven track record of managing multiple platforms (LinkedIn, Instagram, YouTube) and owning a content calendar.
• Experience with the end-to-end content process: briefing, scripting, interviewing, editing, and publishing.
• Proficiency with social media management and analytics tools (e.g., Hootsuite) and Meta Business Suite.
• Experience working cross-functionally and managing multiple projects simultaneously.
• Experience launching or scaling social media channels in new markets (preferred).
• Experience working with influencer or creator collaborations (preferred).
• Affinity with the hospitality sector (preferred).
• Knowledge of Dutch is a strong plus.

Skills

• Native-level German
• High proficiency in English
• Tech savvy
• AI, social, and video tool utilization
• Story-telling
• Adaptable tone of voice
• Data-driven analysis of social metrics
• Actionable recommendation generation
• Trend identification (platform updates, social trends, industry news)
• Strategic thinking
• Alignment of social media efforts with marketing goals

Location

• Germany
• UK

Work Type

• Hybrid work structure
• Remote work program (up to 60 days per year)
• Flexibility to work from any Lightspeed office

Experience Level

• 3+ years of social media management experience

Benefits

• Hybrid work structure with 3 designated in-office "pillar" days
• Annual Wellness & Health Budget
• Flexibility to work from any Lightspeed office
• Work abroad through our remote work program (up to 60 days per year)
• Employee technology purchase plan
• Opportunity to work in a team that allows for growth and impact

About the Company

• Lightspeed is building communities through commerce.
• Founded in 2005 in Montreal's gay village, with an ethos of inclusion from the beginning.
• Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
• The cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
• Dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
• Teams across North America, Europe, and Asia Pacific.
• Serves retail, hospitality, and golf businesses in over 100 countries.

Equal Opportunity

• Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.
• Lightspeed welcomes and encourages applications from people with disabilities.
• Accommodations are available on request for candidates taking part in all aspects of the selection process.