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About the Role

Okta is building the trusted, neutral infrastructure to safely embrace AI, securing every identity from AI to human. This role offers an opportunity to do career-defining work on a mission-driven team focused on solving complex challenges with real-world stakes.

Responsibilities

• Serve as an expert on deal structuring, pricing, commercial terms, processes, and policies.
• Ensure all non-standard commercial terms are reviewed, approved, and documented correctly in accordance with Revenue Operations requirements.
• Strategize with Sales and internal stakeholders, including Accounting, Revenue Operations, Legal, Compliance, and Product to structure and position complex deals.
• Provide Revenue Operations and Accounting teams with context and clarification on complex deal structures and metric treatment related to booking, invoicing, internal reporting, etc.
• Collaborate with and provide guidance and deal insights to cross-functional teams to drive change and proactively design solutions to solve complex problems.
• Maintain a holistic view of a deal during contract negotiations; driving internal stakeholder discussions and resolution on customer concerns or key business issues that arise during negotiation.
• Build scalable and efficient processes to operationalize excellence to ensure timely and accurate closure of deals.
• Identify deal trends and develop and implement best practices with a data-driven mentality.
• Partner with sales leadership to identify areas of opportunity and provide detailed insights into the business.

Requirements

• Minimum 5 years of Sales support experience in the technology industry with at least 3 years experience in a Deal Desk role.
• A willingness to enforce deal governance and compliance policies with a thorough understanding of the SaaS revenue model and reporting.
• Demonstrated project management experience or participation in process improvement efforts.
• Excellent communication skills, written & verbal, with the ability to explain complex concepts clearly and effectively across all levels of the organization.
• Proven performance in negotiating and closing large enterprise SaaS agreements.
• Aptitude in prioritizing, maintaining attention to detail, and producing timely and quality work under high pressure and tight deadlines with the capacity to lead and engage in multiple initiatives at the same time.
• Strong research, analytical, and problem-solving competencies with a growth mindset.

Skills

• Salesforce
• Google Workspace
• Excel
• Tableau

Location

• London
• Dublin

Work Type

• Hybrid

Experience Level

• Minimum 5 years of Sales support experience
• At least 3 years experience in a Deal Desk role

Salary/Compensations

• £85,000—£116,600 GBP

Benefits

• Equity (where applicable)
• Bonus
• Comprehensive healthcare coverage
• Financial benefits including paid time off and parental leave

About the Company

• Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app.
• Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
• We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate.
• Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Equal Opportunity

• Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.
• We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
• If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.