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About the Role

The Creative Production Designer is a key collaborator within the Creative Studio, responsible for developing and executing high-quality, on-brand creative assets across all platforms to support business objectives and elevate the customer experience. They work closely with studio and cross-functional partners to ensure consistency, accuracy, and alignment with business needs and brand guidelines, delivering final outputs on time and on budget.

Responsibilities

Produces high-quality, brand-aligned design work that meets project objectives across a variety of platforms and formats.
Prepares and finalizes creative assets for delivery, ensuring accuracy, file readiness, and adherence to timelines.
Communicates clearly and applies feedback effectively to improve design outcomes.
Applies established design systems, templates, and brand guidelines to maintain consistency across deliverables.
Organizes design files and documentation according to studio standards and workflows.
Remains aware of emerging design and media trends to support fresh, relevant execution when appropriate.
Supports efficiency by flagging opportunities to streamline production processes and improve output quality.
Collaborate with others to develop flexible, iterative design solutions that adapt to project needs and align with strategic goals.
Contribute to a culture of learning by sharing design knowledge and actively seeking input from peers and subject matter experts.
Actively participate in team discussions, critiques, and reviews; contribute ideas and feedback that support collective progress and creative alignment.
Foster a collaborative environment by inviting feedback, listening actively, and respecting diverse perspectives.
Model Indigo’s beliefs and convey a positive image in everything you do.
Celebrate diversity of thought and have an open mindset.
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes.
Embrace, champion and influence change through your team and/or the organization.

Requirements

Post-secondary degree in a digital arts program or equivalent.
Minimum 2 years of experience in an agency or in-house creative shop.
Foundational understanding of UX/UI, accessibility, and responsive design principles.
Awareness of industry standards and best practices for retail design and development.

Skills

Adobe Creative Suite
Figma
SketchUp
Typography
Layout
Colour
Motion
Graphic design
Attention to detail
Professionalism
Workload management
Meeting deadlines
Adaptability
Efficiency under pressure
Production-ready final art for three-dimensional physical environments
Clear and organized communication
Collaboration
Receptive to feedback
Learning and growth focus
Practical problem-solving
Curiosity
Staying informed on design trends

Work Type

Full-Time
Contract

Experience Level

Minimum 2 years of experience

Education Level

Post-secondary degree in a digital arts program or equivalent

Salary/Compensations

CAD 60000 - CAD 75000 - yearly

About the Company

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.
We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us.
Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
Our Mission is to inspire reading and enrich the lives of booklovers.
We believe in the power of people and their stories.
We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive.
Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.
We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Equal Opportunity

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.
We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the LGBTQIA+ community, and persons with disabilities.
If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].