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About the Role

As a Retail Team Member, you will create, support, and contribute to a high-performance culture, ensuring a great customer experience across the store.

Responsibilities

• Help across a number of areas within our stores from customer facing to back of house.
• Provide a high level of customer service standards, including pre, during, and post-sale.
• Contribute to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor.
• Support the efficient delivery and processing of stock into store, following store receiving processes.

Requirements

• Passion for home entertainment, music, movies, technology, appliances and/or games.
• Enthusiastic, passionate, and highly motivated.
• Customer focus and results driven.
• Ability to communicate effectively with a diverse group of people.

Work Type

• Permanent Part Time

Benefits

• Competitive remuneration
• Generous sales commission and other fantastic incentives (depending on the role)
• Fantastic discounts across the JB Hi-Fi Group
• Access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• 12 weeks paid parental leave for eligible primary carers (and a gift for new parents)
• Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources.
• Helping Hands workplace giving program

About the Company

• JB Hi-Fi is one of Australia’s largest and most trusted retailers.
• The team is passionate, knowledgeable, and down-to-earth.
• We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
• We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
• JB Hi-Fi is the perfect place to power your career.
• We offer a fast-paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• We embrace flexibility and offer hybrid working models for eligible roles.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Equal Opportunity

• JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
• If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!