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About the Role

As a Retail Team Member, you will create, support, and contribute to a high-performance culture, ensuring a great customer experience across the store. You will assist with customer-facing tasks and back-of-house operations.

Responsibilities

• Help across a number of areas within stores, from customer-facing to back-of-house.
• Provide a high level of customer service standards, including pre, during, and post-sale.
• Contribute to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor.
• Support the efficient delivery and processing of stock into store, following store receiving processes.

Requirements

• Passion for home entertainment, music, movies, technology, appliances, and/or games.
• Enthusiastic, passionate, and highly motivated.
• Customer focus and results-driven.
• Ability to communicate effectively with a diverse group of people.

Work Type

• Permanent Full Time
• Hybrid working models for eligible roles

Benefits

• Competitive remuneration
• Generous sales commission and other fantastic incentives for eligible roles
• Access to exciting career opportunities and comprehensive training and development programs
• Fantastic discounts across the JB Hi-Fi Group
• Access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings
• 12 weeks paid parental leave for eligible primary carers
• Employee Assistance Program (EAP) providing counselling and wellbeing resources
• Helping Hands workplace giving program

About the Company

• JB Hi-Fi is one of Australia’s largest and most trusted retailers.
• The team is passionate, knowledgeable, and down-to-earth.
• We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
• We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
• JB Hi-Fi is the perfect place to power your career.
• We are committed to sustainability and are on track to reach our goal of net zero carbon emissions by 2030.
• We continue to improve the way we reduce, reuse, and recycle.

Equal Opportunity

• JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
• If you feel that you don’t meet 100% of the criteria – please don’t hesitate to apply!